Does Hapag-Lloyd pay their employees well?

According to anonymously submitted Glassdoor reviews, Hapag-Lloyd employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Hapag-Lloyd. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Hapag-Lloyd?

77% of Hapag-Lloyd employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hapag-Lloyd 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Hapag-Lloyd?

Coordinator (37) , Customer Service Representative (36) , Customer Service (24) , Manager (24) , Customer Service Coordinator (22) , Sales Coordinator (19) , Senior Coordinator (18) , Export Coordinator (17) , Import Coordinator (16) , Logistics Coordinator (14) , Werkstudent (12) , Intern (11) , Internship (10) , Operations (9) , Sales Representative (9)

What are the pros of working at Hapag-Lloyd according to real employee reviews?

"Great people to work with" ((in 40 reviews)); "Work life balance is good" ((in 34 reviews)); "Yearly raises and bonuses." ((in 32 reviews)); "Good colleagues to work around" ((in 24 reviews)); "2. Good Culture" ((in 24 reviews))

What are the cons of working at Hapag-Lloyd according to real employee reviews?

"Low salary for life quality" ((in 46 reviews)); "Poor management with stereotype thinking." ((in 41 reviews)); "3rd rated TL and Manager" ((in 18 reviews)); "The training I received was horrible." ((in 17 reviews)); "pay is low for the amount of work" ((in 16 reviews))

What are employees saying about Hapag-Lloyd layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hapag-Lloyd layoffs and their outlook for job security at Hapag-Lloyd in 2026.

What are the top reviewed Hapag-Lloyd locations?

Atlanta , Peachtree Corners , Piscataway , Houston , Kennesaw , Lisle , Chicago , Tampa , Dunwoody , Los Angeles , Norcross , Miramar , New York , Long Beach , Germany , East Brunswick , Middletown , Newark , Naperville , Virginia Beach , North Houston , Austin , Wallingford , Seattle , Miami , Peachtree City , Sandy Springs , Chicago , Germany , Koreatown, Los Angeles

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Hapag-Lloyd

Hapag-Lloyd reviews

3.7

77% would recommend to a friend

(787 total reviews)

Rolf Habben Jansen

84% approve of CEO

66% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.7

Compensation and benefits

3.5

Senior management

3.4

Career opportunities

Hapag-Lloyd has an employee rating of 3.7 out of 5 stars, based on 787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hapag-Lloyd employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

787 reviews

1.0

Aug 21, 2021

run

Operations coordinator

Recommend

CEO approval

Business Outlook

Pros

stable employment. they never fire anyone here

Cons

management and corporate are clueless high turn over lower than average pay few opportunities for promotion stressful work environment

1.0

Mar 31, 2021

If you need a job...

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Mostly stable company that isn't going anywhere.

Cons

As an agent or supervisor at the service center you will experience: Low pay, little to no opportunity for advancement, no actual skill training or employee development, incredible pay gap between agents, supervisors and directors, VP's. They want to squeeze every last bit of work out of you for 40k and a couple weeks vacation time while a manager watches your every move. Not all managers are bad but mine was particularly inept. He is the protected pet of his director. The work environment is very crowded with little to no privacy. You are hammered with calls and emails constantly from irate customers.

1.0

Feb 4, 2020

Horrible management that abuse employees

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The only pro is the work life because other employees are great .

Cons

Very little room for advancement, little pay for amount of work, management is crap. More like a school that wants to discipline their employees

Viewing 16 - 18 of 787 Reviews

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Jobs at Hapag-Lloyd

Coordinator Customer Service

Coordinator Customer Service - Invoicing

Coordinator Customer Service

Coordinator Customer Service

Atlanta, GA

View job

Coord Cash Application