Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,498 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 362 reviews)); "Benefits were good and inexpensive" ((in 263 reviews)); "Great place to work and people are great" ((in 147 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 111 reviews)); "Coworkers were great and made work enjoyable." ((in 83 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 214 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 100 reviews)); "early and long hours on some days" ((in 92 reviews)); "bad manager they contradict everything" ((in 83 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,451 total reviews)

Eric Smidt

69% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 8, 2015

Merchandiser

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not much. That paid time off was great if you ever got it (management tended to "lose" a lot of requests), I personally made a lot of friends during my time there.

Cons

Too many to list in a day. Horrible pay for the type and amount of work they ask of you, awful raises, the worst customers I've ever had to interact with, there's no way to be promoted unless you spend your life there or you happen to be friends with somebody at corporate, overnight shifts where you won't be paid anymore than usual, no sense of apathy from the corporate level, the turnover rate was very high, poorly managed company overall.

Harbor Freight Tools Response

11y

Hello. Thank you for sharing your input, especially about the paid time off and great coworkers. We are gratified that you made good friendships while you were with us. We also appreciate your "cons" and want you to know we're continuing to strive to make the workplace a more productive environment for our staff. We would have liked to have discussed this with you at length while you were with Harbor Freight and would have encouraged you to reach out to your HR representative or, if you'd preferred to remain anonymous, our HFT Outlet Hotline. We wish you good luck in your future endeavors.

2.0

Jun 7, 2015

Hostile Work Environment

Cashier

Recommend

CEO approval

Business Outlook

Pros

customers and low level employees are nice and caring. Good benefits even for part time. If it was not for the management team I would actually love this job.

Cons

extremely stressful environment because it all gets dumped on low level employees. Managers are very disrespectful to employees and customers. no positive feedback. Ive been there a month and have not heard thank you or good job once. If you need a manager be prepared to catch an attitude. cashiers are afraid to even call on them. Part time is not 35+ a week.

Harbor Freight Tools Response

11y

Thanks for sharing feedback about working at Harbor Freight Tools, particularly the constructive comments on how we could create a better work environment in our retail stores. We're also gratified to hear how much you enjoy working with your coworkers as well as taking advantage of the company benefits and perks.Regarding your "cons," we want you to know we're continuing to strive to make the workplace a more productive environment for our staff. We would like to discuss your concerns at length with you and encourage you to reach out to your HR representative, or, if you'd prefer to remain anonymous, our HFT Outlet Hotline at 1-800-693-8377. Thank you again for sharing your thoughts.

2.0

Jun 6, 2015

Retail Store Manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

Paid time off accumates very quickly

Cons

The company refuses to do anything different than what they have "always" done. Upper management will not allow Store Managers to make too many business related decisions

Viewing 3019 - 3021 of 3,451 Reviews

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