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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)
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Eric Smidt

67% approve of CEO

57% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
May 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Depending on Management situation it can be a great place to work. The employees all know each other and feel like family.

Cons

They lack in many aspects of their business model. The Corporate leaders are obsessed with selling Inside Track Club Memberships which has a lot of flaws such as the purchasers inability to receive the flyers they signed up to receive. They also Obsess over selling their Extended Service Plans which aren't worth the money for certain products. These are the only things the company seems to care about. They have certain stores in districts and the Districts are run by District Managers. There are Some District Managers that are just cold and heartless towards their store managers and the Employees.

2.0
May 28, 2014
Recommend
CEO approval
Business Outlook

Pros

My co-workers & store manager are the only reason I am still there.

Cons

Corporate expects the employees to jump through hoops like we are in the circus. They want so many things done & sales to stay high with no payroll hours to work with & no crew. No way possible to get full time hours unless your management.

2.0
May 28, 2014

Do not expect a work/life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO accrual is great. DM fostered great relationships within team. Promotion opportunities exist. SM bonuses are pretty great. Commissions are available for people who push themselves.

Cons

SM are expected to be on call 24/7, and accessible to their staff at all times. Corporate pushes more and more programs on the stores, yet they continue to tighten the payroll belt. Burn out is high. New POS system bogs down after 20 items, corporate solution is to break up the transaction into a bunch of little transactions.

Viewing 3226 - 3228 of 3,449 Reviews

Glassdoor has 3,496 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.