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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)
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Eric Smidt

67% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Jun 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Company does not over complicate things, very simple strategy and approach, focused on a high level of execution, customer engagement is a key and developing our associates daily to be leaders, which drives our results.

Cons

No issues, just be ready for a fast pace and you need to sprint daily, it's a fun place to be with the growth!

5.0
Jun 14, 2014

Challenging and rewarding!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The top leadership is committed to not only making HFT a good retail experience for the consumer but also committed to transforming the culture for the employees. HFT is truly on the path from good to great.

Cons

As with any transformation there will be challenges on the journey. Not everyone wants to take the journey.

5.0
Jun 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Huge potential for advancement if you're great at execution and willing to work hard. Customers are extremely loyal and simply expect us to be in-stock, priced right and have helpful associates. Harbor Freight Tools works very hard to live up to its mantra of selling "Quality Tools at Ridiculously Low Prices". The culture is fun and easy yet fast paced. If your a hustler and you care about customers, you'll do well here.

Cons

Systems, infrastructure and even Standard Operating Procedures are still in early stages of development and bolstering appropriately to support the explosive growth appears to be a challenge. Associate turnover is somewhat high due to the high mix of part time associates and fluctuation of hours available for them.

Viewing 3295 - 3297 of 3,449 Reviews

Glassdoor has 3,496 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.