employer cover photo
employer logo
employer logo

Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)
avatar

Eric Smidt

67% approve of CEO

57% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
May 9, 2013

Mixed.

Recommend
CEO approval
Business Outlook

Pros

Pleasant and understanding in-store management, coworkers all get along well, commission added to paychecks for membership and warranty sales. Entry-level is slightly above min. wage, and we receive small yearly raises based on performance. The managers at my store are very willing to work around my schedule. For an entry-level cashier job, it is not the worst.

Cons

Customers are often unfavorable, the warranty-replacement system is faulty and often makes the customers angry (at you), and lately the upper management has been pushing sales and mail-card collection much harder than before (resulting in excessive pressure to succeed in a task that you cannot guarantee the customer will agree to) -- they now have a policy of issuing write-ups to cashiers who do not pitch everything just right. I often disagree with the methods we are now expected to use, and I hate being forced to annoy the customers. I have also seen a decrease in hours because the stores are expected to have a certain number of employees.

5.0
Feb 11, 2014

Sincere upper management

Recommend
CEO approval
Business Outlook

Pros

Flat org so lots of communication and contact with upper management. Open door policy. Upper management is sincerely concerned with employees and truly practice 'doing the right thing'

Cons

Departments run lean and can cause one to feel burned out.

5.0
Nov 8, 2013

Learn, collaborate, grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dynamic corporate team from assistants to VPs to the C-level execs. It's amazing to see a group of established and brilliant people be so willing to put their egos aside and all work to solve problems together.

Cons

Not for everyone. Success is dependent on having passion for your role, being willing to speak up and share ideas, and enjoying close relationships with your team and cross functional groups.

Viewing 3388 - 3390 of 3,450 Reviews

Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.