Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (78) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 366 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 250 reviews)); "Great place to work and people are great" ((in 151 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 108 reviews)); "Coworkers were great and made work enjoyable." ((in 79 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 212 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 99 reviews)); "early and long hours on some days" ((in 91 reviews)); "managers don't even know how to do their own job." ((in 86 reviews)); "Upper management is horrible." ((in 65 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Aug 18, 2012

They do not care about their employees

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Vacation and sick time are somewhat generous. Usually lots of flexibility available in scheduling. Good advertising brings in customers.

Cons

Oh where to start. Recently all employees except managers must be below 30 hours meaning no benefits for them. Very difficult to keep quality people under these circumstances. This leads to a "revolving door" of part time employees. Product shipment is terribly mismanaged (way too much product in the store). Unrealistic expectations by upper management with very low payroll (under 4% as compared to sales dollars which is unheard of)

2.0

Aug 14, 2012

Pillaging from the top and incoherent executives

Management leave it at that

Recommend

CEO approval

Business Outlook

Pros

Most of the staff in the stores are trying their best despite the efforts of the DMs and up to limit the potential of individuals and stores. Benefits when you can get them aren't bad, though no 401k match despite the CEO's continuing to pay himself an annual "dividend" in the hundreds of millions. There is potential in the niche, though the decision-makers seem hell-bent on destroying that potential.

Cons

Lack of commitment to employees and employee development An ugly HR strategy in the past year of forced conversion to PT staffing of those positions that actually interact with customers supported by DM level and up (they haven't suffered, but the stores have) Long-term strategy? Lack of evidence of it and corporate mandated programs are based on fantasy rather that reality. No support for stores with DMs and majority of SMs brought in at the expense of capable and competent managers having no understanding of HFT policies and culture (Bhopal toxic).

3.0

Mar 3, 2012

Unrealistic staffing expectations.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Harbor freight tools is a Rapidly growing company. Many opportunities to advance if interested. Most new stores seem to be in smaller suburban communities.

Cons

Odd promotions that seem to never end. Bimonthly tent sales are promoted as something big, but there is never anything new or special to distinguish them from the everyday sales. This causes confusion and frustration from customers who are looking for something special in the "special" sale.

Viewing 3406 - 3408 of 3,450 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate