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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

64% would recommend to a friend

(3,451 total reviews)
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Eric Smidt

69% approve of CEO

59% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Feb 20, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. Clear direction for growth.

Cons

Sometimes they hire from outside the company before the store opens. This doesn't give internal associates a chance to interview for the position.

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Harbor Freight Tools Response
1y
Thank you for your review! We are always excited to receive feedback from both current and former managers. We are grateful for all your contributions during your time here with us, and we want you to know that your feedback will help us in obtaining our goal of being the best place to work. We wish you the best in your career journey!
2.0
Feb 15, 2025

HORRIBLE ENVIRONMENT

Recommend
CEO approval
Business Outlook

Pros

if you like tools, its cool to be around all of. the products. Nothing else though

Cons

management was unprofessional in every way you could imagine. no communication, last-minute schedules and changes, do not care about employees' work-life balance for example will schedule you to close and thenschedule you to be in at 6 am. Quickly will get burnt out. Many of the products are cheap and break so there are many returns. environment is not friendly I had a manage who constantly bullied every employee. No consideration for employee safety. They tried to make me clean feces from the bathroom floor when the drains got backed up. Sent me home not even halfway into a shift when I told management I wouldn't do it and they needed to call a professional. Racism is obvious and abundant. Promotoions only exist if you are and older white male. Discount is not even worth it

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Harbor Freight Tools Response
1y
Thank you for taking the time to share your experience with us. We value people above all else, and we value the experience of all our Associates. Our goal is to create a positive work environment where all our Associates can thrive and succeed with the support of a fair and respectful leadership team. We do not tolerate any form of discrimination, and we are committed to ensuring that all our team members are treated fairly and with respect. We want you to know that your feedback is important to us, and we take these matters seriously. Thank you for your hard work in Charleston, SC, and we will share your comments with the appropriate HR Partners.
4.0
Feb 14, 2025

Customers are great

Recommend
CEO approval
Business Outlook

Pros

There are yearly raises, PTO that you can cash out, paid sick time, 401k options, health incentives through personify

Cons

High turn around rate, they usually hire outside the business than inside for supervisor and management positions, they also take forever to fire bullies,

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Harbor Freight Tools Response
1y
Thank you for your review! We are always delighted to hear from our hardworking team. We are grateful for all that you do, and we want you to know that we regularly monitor Associate feedback in our efforts for continuous improvement. Thank you for being a part of our team, and we look forward to seeing you grow!
Viewing 406 - 408 of 3,451 Reviews

Glassdoor has 3,498 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.