Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,498 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 362 reviews)); "Benefits were good and inexpensive" ((in 263 reviews)); "Great place to work and people are great" ((in 147 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 111 reviews)); "Coworkers were great and made work enjoyable." ((in 83 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 214 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 100 reviews)); "early and long hours on some days" ((in 92 reviews)); "bad manager they contradict everything" ((in 83 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,451 total reviews)

Eric Smidt

69% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Apr 12, 2024

easily one of the best places I've ever worked

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Every company preaches "values" "work life balance" "integrity" and the moment you start the whole game ends there. BUT I have got to say since I've been at Harbor Freight, they have yet to deviate from that promise and even the higher management in home office OFTEN make it a primary focal point to get our feedback, or opinions and even any frustrations and it's almost unreal that not only do they have someone, A PERSON, reading it all, but also RESPONDING, with the mindset of "how can we change to make it better for everyone" and they ACTUALLY FOLLOW THRU AND CHANGE!!! It honestly makes you do a double take because for once in a job, not only are people listening but ACTUALLY CARE!! I honestly adore my job here.

Cons

I just wish i could give everyone full time hours. that's my only con honestly. I spent a good time thinking on what to say here but other than I wish i could give more people full time i would!

Harbor Freight Tools Response

2y

Thank you for your detailed review. We are always delighted to hear from our hardworking leaders. We value people above all else and we value and respect the unique perspective you bring to our team. We are committed to improving continuously and building a great place to work where all our Associates can thrive and succeed. Your feedback will help us do that. Thank you for your continued hard work in Franklin, WI and we are glad to have you on the team!

5.0

Apr 12, 2024

Loved it

Sales superviser

Recommend

CEO approval

Business Outlook

Pros

Customer focus and generating relationships. Creating and reaching sales goals.

Cons

Closing all the time, but regardless, I love helping people. Including coaching people sales tactics and more

Harbor Freight Tools Response

2y

Thank you for taking the time to share your feedback. We regularly monitor Associate feedback to improve in all areas and your comments will help us do that. Thank you for making Harbor Freight a great place to work and a great place to shop. We wish you all the best!

4.0

Apr 4, 2024