Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,499 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 59% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 342 reviews)); "Benefits were good and inexpensive" ((in 248 reviews)); "Great place to work and people are great" ((in 149 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 106 reviews)); "Coworkers were great and made work enjoyable." ((in 85 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 209 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 98 reviews)); "early and long hours on some days" ((in 91 reviews)); "managers don't even know how to do their own job." ((in 89 reviews)); "Upper management is horrible." ((in 69 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

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Harbor Freight Tools

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,452 total reviews)

Eric Smidt

66% approve of CEO

59% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Mar 12, 2024

Good Place to Work

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great Company leadership. Truly care about the associates.

Cons

Some of the upper management can be micro managers. Putting policies into place that are not company standards.

Harbor Freight Tools Response

Thank you for your feedback! We are always delighted to hear from our hardworking leaders. We are committed to building and ensuring that Harbor Freight is a great place to work for all our Associates and one of the ways we do that is by listening to Associate feedback and improving continuously. We highly encourage you to reach out to your HR Partners regarding any concerns, which includes management. Thank you for your continued hard work in Mountain Home, AR and we are glad to have you on the team.

3.0

Mar 11, 2024

Decent

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Nice shifts if you enjoy the mornings. Lots of processes to dig into.

Cons

Everything moves at a snails pace. No rush for improvement.

Harbor Freight Tools Response

We always welcome the opportunity to receive feedback from our hardworking team. Our goals and accomplishments would not be possible without your contributions, and we are grateful for all you do. We're continuously working to improve in all areas to build a work environment where all our Associates can thrive and succeed. Your feedback will help us do that. We highly encourage you to reach out to your HR Partners regarding any concerns. Thank you for your continued hard work in Paris, TX and we are glad to have you on the team.

4.0

Mar 9, 2024

In-Store Management: Hit or Miss

Logistics supervisor

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Excellent pay and benefits. Corporate and HR tend to have the associates' backs.

Cons

The vetting for Store Managers isn't great. In my 4 years with the company, I've only met one Store Manager that I thought was really amazing, and he wasn't mine. Also, for the part-timers, they are scheduled a strict 12 hours a week (unless staffing is short) which is basically nothing, so we can't keep part-timers to save our lives.

Harbor Freight Tools Response

Thank you for sharing your detailed experience with us. We value people above all else and we are committed to building and ensuring that Harbor Freight is a great place to work with a positive environment and a supportive leadership team. We want you to know that your feedback is important to us, and we strongly urge you to reach out to your HR Partners or escalate your concerns directly to the HFT Outlet. Thank you for your continued hard work and we're glad to have you on the team.

Viewing 487 - 489 of 3,452 Reviews

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Good Place to Work

Decent

In-Store Management: Hit or Miss

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