Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,499 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 59% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 342 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 248 reviews)); "Great place to work and people are great" ((in 150 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 106 reviews)); "Coworkers were great and made work enjoyable." ((in 78 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 213 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 103 reviews)); "early and long hours on some days" ((in 94 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 69 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,452 total reviews)

Eric Smidt

66% approve of CEO

59% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Mar 1, 2024

decent pay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Decent pay, fast pace. Days go quickly

Cons

Poor management and district management.

Harbor Freight Tools Response

2y

Thank you for all your years of hard work and for sharing your feedback with us. We would not be able to accomplish all that we do without hardworking Associates like you. At Harbor Freight, we value people above all else and we are committed to continuously developing in all areas by listening to Associate feedback. This includes leadership as well. We highly encourage our Associates to reach out to their HR Partners regarding such concerns. Thank you for your hard work in Gresham, OR and we wish you all the best!

3.0

Mar 1, 2024

Communication Breakdown

Senior professional staff i

Recommend

CEO approval

Business Outlook

Pros

The company strives to be a Great Place to Work do the best it can for the Associates. The pay is good if the top level like you, the benefits and PTO are generous.

Cons

All decision making is left at the Top level, does not allow SMEs to make recommendations. Communication is often non-existent or confusing. Very slow in decision making, often done in a silo. Placing VPs into positions who are ineffective and lack accountability for their actions.

Harbor Freight Tools Response

2y

We appreciate you sharing your detailed feedback with us. We value people above all else and we value and respect the unique perspective you bring to our team. Our goal is to create a healthy work environment where all our Associates can grow and develop. We want you to know that your feedback is valuable to us, and we will be sure to share it with our HR Partners. Thank you for your continued hard work and we are glad to have you on the team.

2.0

Feb 29, 2024

Lies

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay that's about it

Cons

No guaranteed raises, they rather hire from outside then promote within. Once in a management position you will be lied to about promotions fair wages and performance reviews are a sham. Management gets to write their own schedule work whatever hours they want and no one checks in consistently on their managers for accountability

Harbor Freight Tools Response

2y

We always welcome the opportunity to receive feedback from our hardworking leaders. We are committed to improving in all areas and at all levels. Your feedback will help us do that. At Harbor Freight, we value people above all else and we are committed to providing our Associates with competitive compensation to support their lives. We review the wages for our Retail Associates three times a year by comparing them with the market and minimum wage, and we also review them once a year during the annual performance review. We do our best to stay ahead of the minimum wage and we do not pay at the minimum wage. We also review the wages of surrounding retailers to determine the need for an increase in the current wage. We highly encourage you to reach out to your HR Partners or you may email us at culture@harborfreight.com to discuss any concerns. Thank you for your continued hard work and we are glad to have you on the team.

Viewing 496 - 498 of 3,452 Reviews

Top companies for "Compensation and Benefits" near you

The Home Depot

3.5★Compensation & Benefits

IKEA

3.6★Compensation & Benefits

Bob's Discount Furniture

3.6★Compensation & Benefits

CITY HOME

3.7★Compensation & Benefits

Jobs at Harbor Freight Tools

Sourcing Specialist (Product Development) - Remote

Director, Inventory Optimization - Remote

Senior Manager, Strategic Finance & Analytics- Remote

Senior Analyst, Omni - Remote

Compensation Analyst - Remote