Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,486 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 64% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

64% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (315) , Store Manager (211) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (102) , Logistics Manager (83) , Assistant Manager (76) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 355 reviews)); "Health benefits are great and dental" ((in 258 reviews)); "Great place to work and people are great" ((in 152 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 102 reviews)); "Coworkers were great and made work enjoyable." ((in 81 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 211 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 96 reviews)); "early and long hours on some days" ((in 95 reviews)); "managers don't even know how to do their own job." ((in 85 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

64% would recommend to a friend

(3,439 total reviews)

Eric Smidt

68% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Apr 27, 2018

Corporate Information Technology Employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growing Organization, wide access to technologies and methodologies. Great place to add to your resume as a stepping stone in furthering your career.

Cons

Absolute, complete chaos. Work/life balance is a joke managers tell themselves. Pay is well below market and similarly sized organizations. Training is hard to come by. Leadership war with each other at the expense of the organization. Good ol' boys club at the top. Career paths are hard to come by. Employee feedback surveys are boiled down to a few bullet points, and not effectively addressed. All IT animals are created equal but some are more equal than others.

Harbor Freight Tools Response

8y

Thank you so much for your detailed feedback, and know that we will share this with the appropriate team members in our ongoing continuous improvement. We believe in a being a great place to work and doing the right thing, which your feedback will be able to help us do. We appreciate your work so far with us at Harbor Freight Tools.

4.0

Nov 15, 2017

Happy Employee

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Fun fast paced environment. Paid holidays. Sick time and vacation time accrue quickly. Promote from inside the company.

Cons

Bad hours. Upper management is very negative to employees "below them". No positive reinforcement for hard work. Unrealistic expectations for LOD program.

Harbor Freight Tools Response

8y

As you know, Harbor Freight is dedicated to continuous improvement, which your feedback is going to help us do. We thank you for your hard work so far, and look forward to seeing you in the stores!

1.0

Jan 6, 2017

Growing Company with Challenges

Assistant store manager/merchandising manager/hiring manager

Recommend

CEO approval

Business Outlook

Pros

They are a growing company so the opportunity for growth is there but moving would be required to do it. Some of the promotions are great and fun for the customer and employees. There is a very nice rate to acquire PTO.

Cons

The schedule changes constantly and to the corporate whims. These tend to effect work/life balance very badly. It will happen sometimes during the current week schedule. There are to many logistic functions that have to happen over night many times the night before a holiday. There does not seem to be much promotion from within. It seems to be a lot of hiring outside the company to fill key positions. There are times when many sales promotions are running at the same time. It confuses the customer and employees.

Harbor Freight Tools Response

9y

Thank you for all you and the team do every single day to make Harbor Freight a Great Place to Work and shop. We are growing and have so many opportunities for associates to learn new skills sets and areas of responsibility and we take great pride in being able to promote our associate as we grow and open new locations. We are always looking for ways to improve our processes and people so I will make sure to share your feedback with the appropriate team members for review. Keep up the good work, we appreciate you and your store team and couldn't do it without you.

Viewing 55 - 57 of 3,439 Reviews

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Jobs at Harbor Freight Tools

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