Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,501 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 59% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (318) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (118) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 351 reviews)); "Great benefits for full time and part time." ((in 264 reviews)); "Great place to work and people are great" ((in 154 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 102 reviews)); "Coworkers were great and made work enjoyable." ((in 80 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 207 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 99 reviews)); "early and long hours on some days" ((in 96 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 66 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

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Harbor Freight Tools

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(1,121 total reviews)

Eric Smidt

66% approve of CEO

59% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

1.0

Nov 2, 2024

There's better places to work

Associate

Recommend

CEO approval

Business Outlook

Pros

Supervisors are fun to work with

Cons

Store and sales managers are horrible leaders. Turn over rate is high. HR takes forever to resolve anything. No commission for associates just management. Management is very condescending and really counterproductive at times. Work life balance is an utter joke with this store, especially when the store can not retain people, and you are asked to cover shifts even during your unavailability you set up during onboarding.

Harbor Freight Tools Response

Thank you for sharing your experience with us. We are grateful for both current and former Associates and we value your feedback. We strive to build a positive work environment where all our Associates can thrive and enjoy a work/life balance with a supportive management team. Your feedback will help us do that. Thank you for your hard work in Bismarck, ND and we will forward your comments to senior leadership.

4.0

Oct 13, 2024

Good pay for a customer service job

Logistics supervisor

Recommend

CEO approval

Business Outlook

Pros

decent pay, starts around 14/hr as a basic associate. Worked for two years and was making over 18/hr as a supervisor. Good benefits, easy access to employee resources and help. My particular store had a good manager who could solve problems in the workplace.

Cons

open availability makes for some odd scheduling, which makes work/life balance difficult. Some stores have high turnover due to management. unloading trucks can be strenuous on the body and the shifts for them are very early or very late

Harbor Freight Tools Response

Thank you for sharing your feedback with us. We're committed to providing our Associates with respectful schedules that can allow them to enjoy a work/life balance. We encourage our Associates to connect with their Store Manager regarding concerns such as scheduling. Your comments will be helpful in our efforts for continuous improvement. Thank you for your time as a leader at Harbor Freight and best of luck in your career journey!

4.0

Oct 11, 2024

N/a

Logistics coordinator

Recommend

CEO approval

Business Outlook

Pros

It’s a Great store great pay

Cons

Not many hours or growth

Harbor Freight Tools Response

Thank you for providing us with your feedback. Our accomplishments would not have been possible without hardworking Associates like you. We're committed to providing our Associates with all the tools and resources they need to grow and advance in their careers, and we highly encourage them to connect with their Managers regarding growth opportunities or any other concerns such as scheduling. We also encourage them to explore opportunities across the company that are presented in their myHFT account. Thank you for your hard work in Philadelphia, PA and we wish you all the best!

Viewing 100 - 102 of 1,121 Reviews

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Good pay for a customer service job

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