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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

65% would recommend to a friend

(3,439 total reviews)
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Eric Smidt

69% approve of CEO

59% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 24, 2016

Stressful environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid company financially. Not the usual public company concerns.

Cons

They brag about how "different" they are, like it's a good thing. This is egomaniac central with high high high turnover. You have to like old school, top down, micromanagement to like this place.

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Harbor Freight Tools Response
8y
Thank you for sharing your feedback, as you may remember Harbor Freight Tools is committed to continuously improving our processes and we will make sure to share your feedback with the appropriate team members. Over the past few years we have made some big changes to the way we operate and how we recognize our associates and we have more to do and hope you will take a minute to learn about the changes we have made at Harbor Freight Tools. We invite you to visit our career site at www.harborfreightjobs.com.
1.0
Jun 19, 2018

TERRIBLE

Recommend
CEO approval
Business Outlook

Pros

Nothing, honestly. There was absolutely NO pro to working for Harbor Freight except for when I quit.

Cons

The management (our district manager, especially) was awful, they cared NOTHING for their employees and they ONLY cared about sales. We were a BRAND new store; new construction, we set up the store, everything... & we had one DAY of training on how to run the store. Then, they sent us an hour away to train for ONE more day (not on register...we were on the computer the entire day.) We had our soft opening with no training & our grand opening with no extra training. The management only cared about our stats and sales, were VERY reluctant to work with us on any scheduling changes, and were all around rude. Our store manager straight up walked off the job, and I (the sales SUPERVISOR, not even the manager...because we didn't HAVE a sales manager, she left a few months before that and they never replaced her) was doing all of her work, plus the sales manager's, plus mine. They REFUSED to promote me (even though I was doing all that work AND have a business degree). It was an AWFUL company and it actually sucked my SOUL out. After they refused to promote me and said if I couldn't work with their schedule (having me work 1:30-9 four out of my five shifts), they were saying they were thinking of demoting me to just senior sales. WOULD NOT RECOMMEND WORKING FOR OR EVER SHOPPING THERE.

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Harbor Freight Tools Response
7y
Thank you for sharing your detailed feedback with us, especially regarding management. One of our Core Values is continuous improvement, and when Associates like yourself share their experiences, it helps us do just that. Our goal is to be a great place to work, but that also means improving as we grow, and listening to our Associates every step of the way. Please know that we are dedicated to training and promoting internally. We greatly appreciate the hard work you and the team gave in Defiance, and we wish you the best in your future career.
4.0
Jun 22, 2015

Current Store Manager

Recommend
CEO approval
Business Outlook

Pros

Private company, don't have to worry about stockholder BS. Great potential to move because of large expansion of stores. Good people to work with. Pay/Bonuses are not bad.

Cons

Can be terminated at any time. Slow response from Corp on pressing issues. To be successful, throw away family time.

Viewing 10 - 12 of 3,439 Reviews

Glassdoor has 3,486 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.