Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,498 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (151) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (78) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 367 reviews)); "Health benefits are great and dental" ((in 248 reviews)); "Great place to work and people are great" ((in 147 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 104 reviews)); "Coworkers were great and made work enjoyable." ((in 75 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 207 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 105 reviews)); "early and long hours on some days" ((in 94 reviews)); "managers don't even know how to do their own job." ((in 86 reviews)); "Upper management is horrible." ((in 70 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

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Harbor Freight Tools

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,451 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 11, 2025

Best Place to be micromanaged and retaliated against!

Former store manager

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits and work life balance.

Cons

This workplace was toxic and demoralizing, especially over the last eight months. Speaking out about unethical behavior resulted in clear retaliation, and instead of addressing concerns, the DM doubled down with excessive micromanagement. HR offered no support and often sided with the DM, leaving employees feeling unprotected and silenced. There was no accountability, only intimidation, making it a hostile and unsustainable work environment.

Harbor Freight Tools Response

12mo

Thank you for taking the time to share your feedback. Because we value our people, Harbor Freight is committed to providing a workplace that encourages open communication and provides fair, reasonable, and respectful treatment from all our team members. We will forward your comments to our HR partners. Thank you for your hard work and best of luck in your career journey.

4.0

Jun 10, 2025

Harbor freight

Logistics manager

Recommend

CEO approval

Business Outlook

Pros

20% employee discount. Flexible schedule. Fast building PTO, sick time and benefits

Cons

A lot of wasted labor on corrections or unclear messages from district manager and up.

Harbor Freight Tools Response

12mo

Thank you for sharing your feedback. Harbor Freight is built on a commitment to Excellence and Continuous Improvement, and your feedback helps us achieve that. We believe in creating an environment for success based on empowering and respecting one another. Thank you for your hard work in Kerrville, TX and we are glad to have leaders like you on our team.

5.0

Jun 10, 2025

Good place to work

Logistic manager

Recommend

CEO approval

Business Outlook

Pros

401k Health insurance Work life balance

Cons

None Great place to work

Harbor Freight Tools Response

12mo

Thank you for sharing your feedback. At Harbor Freight, we value our people above all else, and we demonstrate that belief by providing our Associates with great benefits. We are happy to have leaders like you as we continue to make Harbor Freight the best place to work and shop.

Viewing 139 - 141 of 3,451 Reviews

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Best Place to be micromanaged and retaliated against!

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