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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(1,121 total reviews)
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Eric Smidt

66% approve of CEO

59% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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4.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Very employee centric. Always asking for feedback; surprising us with free food and Small gifts of appreciation. For being a retail environment, the hours are quite nice, and they offer ample PTO. The pay is very competitive at all levels. With the right manager the stores run very smoothly and efficiently.

Cons

Customers can be pretty difficult to deal with here as cost is a big concern for the demographics that typify the clientele of this retailer. Many people purchase the tools for the weekend and return them on Monday leaving it to us to have to enforce all the policies around returns etc. which can really wear on you.

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Harbor Freight Tools Response
2y
Thank you for your feedback. We value people above all else and we are grateful for all our Associates who continuously provide a great customer experience. We strongly urge our Associates to reach out to their Store Manager regarding any concerns. Thank you for your hard work in Galesburg, IL and we wish you all the best!
5.0
Feb 20, 2024

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

I've managed stores for the last 12 years. Thos is by far the best and easiest role I've ever had. Pay is good. Bonuses are good. Work life balance is good, but you need to get your store right first. My team is legit now.

Cons

Not too much. It's hard to find good leadership, but that's everywhere. A lot of people are scared of "tools" so they don't apply or they're just not qualified at all.

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Harbor Freight Tools Response
2y
Thank you for taking the time to share your experience with us! We always welcome the opportunity to receive feedback from our hardworking team as it will help us improve continuously. We value people above all else and we are committed to building a positive work environment and ensuring that our Associates can enjoy a work/life balance. Thank you for your continued hard work in Denver, CO and we look forward to seeing you grow!
5.0
Feb 16, 2024

Overview

Recommend
CEO approval
Business Outlook

Pros

salary, coworkers, schedule flexibility, environment

Cons

sometimes it is high paced

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Harbor Freight Tools Response
2y
Thank you for your feedback! We are always delighted to hear from our dedicated team. Here at Harbor Freight, we strive to build a positive work environment where all our Associates have the opportunity to thrive and succeed. Thank you for your continued hard work and we look forward to seeing you grow.
Viewing 169 - 171 of 1,121 Reviews

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