Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (78) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 373 reviews)); "Health benefits are great and dental" ((in 253 reviews)); "Great place to work and people are great" ((in 152 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 99 reviews)); "Coworkers were great and made work enjoyable." ((in 85 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 213 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 99 reviews)); "early and long hours on some days" ((in 93 reviews)); "bad manager they contradict everything" ((in 91 reviews)); "Upper management is horrible." ((in 69 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Feb 17, 2025

Sales Associate/Cashier

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Meeting new customers everyday, helping them find what they need, wonderful coworkers

Cons

can be difficult at times to find what the customer needs

Harbor Freight Tools Response

1y

Thank you for your review! We are always delighted to hear from our current and former Associates. We rely on each of our Associates to deliver exceptional customer service, and we are grateful for all that they do. Thank you for your hard work in Spring Hill, FL, and we wish you all the best!

2.0

Feb 15, 2025

HORRIBLE ENVIRONMENT

Associate

Recommend

CEO approval

Business Outlook

Pros

if you like tools, its cool to be around all of. the products. Nothing else though

Cons

management was unprofessional in every way you could imagine. no communication, last-minute schedules and changes, do not care about employees' work-life balance for example will schedule you to close and thenschedule you to be in at 6 am. Quickly will get burnt out. Many of the products are cheap and break so there are many returns. environment is not friendly I had a manage who constantly bullied every employee. No consideration for employee safety. They tried to make me clean feces from the bathroom floor when the drains got backed up. Sent me home not even halfway into a shift when I told management I wouldn't do it and they needed to call a professional. Racism is obvious and abundant. Promotoions only exist if you are and older white male. Discount is not even worth it

Harbor Freight Tools Response

1y

Thank you for taking the time to share your experience with us. We value people above all else, and we value the experience of all our Associates. Our goal is to create a positive work environment where all our Associates can thrive and succeed with the support of a fair and respectful leadership team. We do not tolerate any form of discrimination, and we are committed to ensuring that all our team members are treated fairly and with respect. We want you to know that your feedback is important to us, and we take these matters seriously. Thank you for your hard work in Charleston, SC, and we will share your comments with the appropriate HR Partners.

4.0

Feb 14, 2025

Customers are great

Sales

Recommend

CEO approval

Business Outlook

Pros

There are yearly raises, PTO that you can cash out, paid sick time, 401k options, health incentives through personify

Cons

High turn around rate, they usually hire outside the business than inside for supervisor and management positions, they also take forever to fire bullies,

Harbor Freight Tools Response

1y

Thank you for your review! We are always delighted to hear from our hardworking team. We are grateful for all that you do, and we want you to know that we regularly monitor Associate feedback in our efforts for continuous improvement. Thank you for being a part of our team, and we look forward to seeing you grow!

Viewing 208 - 210 of 3,450 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate