Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,496 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 343 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 260 reviews)); "Great place to work and people are great" ((in 152 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 108 reviews)); "Coworkers were great and made work enjoyable." ((in 85 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 209 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 100 reviews)); "early and long hours on some days" ((in 99 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,449 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Aug 12, 2021

No Leaders only Management

Area manager

Recommend

CEO approval

Business Outlook

Pros

unlike other Warehouses, as an Area manager you typically have your own cubical, but don't be there. you must stay on the floor at all times. Safety is a priority and the Warehouse is clean for the most part.

Cons

No active leadership present. They only know how to manage. They will stress that they are looking for leaders, but the moment you speak up and try to practice leadership you are condemned. There is clear favoritism. Even as an area manager you are micro-managed by the Op's and assistant general managers. There is potential to grow within due to company rapidly growing and low retention rate. However, if you can lay low and play favoritism you will be fine. I am a natural born leader with a masters in organizational leadership, I wasn't able to lay low and not address poor leadership. leadership is a practice I love. I Judge a company's leadership values higher than I would their processes and overall management skills.

Harbor Freight Tools Response

4y

Thank you for taking the time to share your feedback with us. Our goal is to be the best place to work and that means learning as we grow and improving every step of the way. We are committed to improving at all levels, including management. We highly encourage our associates to reach out to their HR Partners if they have any concerns. We understand that our culture may not be a fit for everyone, but we pride ourselves on creating an environment where our associates have the opportunity to flourish and succeed. Your feedback will help us do that. Your comments will be shared with the appropriate HR Partners. Thank you for your hard work in Moreno Valley, CA and we wish you the best in your career journey!

3.0

Jul 10, 2021

Your SM will largely affect your experience

Logistics supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay rate is good Work is decent

Cons

Drama Favoritism "Customer is always right" policy

Harbor Freight Tools Response

4y

Thank you for taking the time to provide us your feedback. We would not be able to achieve all that we do without hardworking associates like you. We strive to be the best place to work by listening to our associates and improving continuously. As an organization, we are committed to improving at all levels, including management. We highly encourage our associates to reach out to their HR Partners if they have any concerns. Your comments will be shared with the appropriate HR Partners. Thank you for your hard work in Tampa, FL and we wish you the best in your career journey!

3.0

Jul 2, 2021

Better off elsewhere

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay is comparable to other retail jobs

Cons

Zero work life balance. You are never scheduled 2 consecutive days off in a row, you literally get your schedule the Sunday before the next week starts which makes planing your time off nearly impossible. You are expected to do the work of 3 people by yourself a lot of the time.

Harbor Freight Tools Response

4y

Thank you for your feedback with us. We rely on all our associates to bring value to our hardworking customers and we greatly appreciate all that you do. As an organization, our goal is to be a great place to work. We are committed to improving at all levels, including management. At Harbor Freight, we believe in creating a work/life balance for all our associates. We highly encourage our associates to reach out to their HR Partners if they have any concerns to share, that includes scheduling as well. Please know that our policies and procedures are designed to protect our associates and keep them safe. Your comments will be shared with the appropriate HR Partners. Thank you for your continued hard work in Saint Paul, MN and we look forward to seeing you grow!

Viewing 262 - 264 of 3,449 Reviews

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