Is Harris Teeter a good company to work for as a Assistant Customer Service Manager?

Assistant Customer Service Manager professionals working at Harris Teeter have rated their employer with 3.7 out of 5 stars in 72 Glassdoor reviews. This is a higher than average score with the overall rating of Harris Teeter employees being 3.3 out of 5 stars. Search open Assistant Customer Service Manager Jobs at Harris Teeter now and start preparing for your job interview by browsing frequently asked Assistant Customer Service Manager interview questions at Harris Teeter .

Does Harris Teeter pay Assistant Customer Service Manager employees well?

Assistant Customer Service Manager professionals rate their compensation and benefits at Harris Teeter with 4.1 out of 5 stars based on 72 anonymously submitted employee reviews. This is 31% better than the company average rating for salary and benefits. Find out more about Assistant Customer Service Manager salaries at Harris Teeter.

How happy are Assistant Customer Service Manager professionals working at Harris Teeter?

86% of Assistant Customer Service Manager employees at Harris Teeter would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Assistant Customer Service Manager professionals have also rated Harris Teeter with a 3.5 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.4 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at Harris Teeter?

Cashier (931) , Produce Clerk (174) , Deli Clerk (171) , Sales Associate/Cashier (161) , Personal Shopper (153) , Customer Service Clerk (129) , Front End Cashier (87) , Barista (86) , Customer Service Representative (83) , Fresh Foods Clerk (81) , Harris Teeter Cashier (78) , Assistant Customer Service Manager (70) , Cashier/Bagger (62) , Part Time Cashier (53) , Overnight Stocker (52)

What are the pros of working at Harris Teeter according to real employee reviews?

"They allowed me to work super flexible hours and were really understanding of when I wanted to leave on vacation with my family." ((in 253 reviews)); "The people that I work with are great and there are customers I look forward to seeing every week." ((in 250 reviews)); "Great coworkers and a pretty easy job (except during coupon specials)" ((in 212 reviews)); "Pay is decent and the bonus checks are a nice plus." ((in 155 reviews)); "There was good and flexible scheduling" ((in 130 reviews))

What are the cons of working at Harris Teeter according to real employee reviews?

"Poor management and lack of accountability for assisting workers" ((in 575 reviews)); "Pay is low for the amount of work that needs to be done (though on par for the grocery industry)" ((in 466 reviews)); "Bad managers that expect you to let the customers be abusive to you." ((in 257 reviews)); "Upper management does not care about the everyday employee." ((in 72 reviews)); "short breaks (you can be assigned as long as 6hrs and be given only 15min to eat during shift)" ((in 68 reviews))

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Harris Teeter

Harris Teeter Assistant Customer Service Manager reviews

3.7

86% would recommend to a friend

(72 total reviews)

Tammy DeBoer

100% approve of CEO

36% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.2

Career opportunities

4.1

Compensation and benefits

3.5

Work/Life balance

3.1

Senior management

Assistant Manager, Customer Service employees have rated Harris Teeter with 3.7 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Assistant Manager, Customer Service professionals have a good working experience there. Harris Teeter is rated in line with the average (within 1 standard deviation) by Assistant Manager, Customer Service professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

72 reviews

4.0

Apr 25, 2021

Fine first job

Assistant customer service manager

Recommend

CEO approval

Business Outlook

Pros

Isn't an awful place to work, keeps you busy

Cons

Not enough cashiers, understaffed, calls constantly to try to get you to work more hours

3.0

Feb 13, 2021

Good to Get Experience but Long Term is Debatable

Assistant customer service manager

Recommend

CEO approval

Business Outlook

Pros

-Lots of opportunity to move up (I started as a part time cashier and moved up through their BBT program). -Workload isn't too bad as long as you have the help -HT has profit sharing checks and department managers/assistants managers get a decent profit depending on where they start you (normally $13/hr)

Cons

-The company has issues with hiring externally and starting them out at a higher hourly rate than most internal workers do starting. -If you work at a smaller store, you manage two departments (front end and ExpressLane) which can be stressful without the help

2.0

Jan 30, 2021

Stressful for all the wrong reasons

Assistant customer service manager

Recommend

CEO approval

Business Outlook

Pros

Bonus checks and thats about it

Cons

Constant internal audits blown so far out of proportion that to save audit points managers will go on a spree of write ups for associates who do not deserve it in an effort to save their own jobs.

Viewing 28 - 30 of 72 Reviews

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Harris Teeter reviews FAQs

Harris Teeter reviews Harris Teeter Assistant Manager, Customer Service reviews

Harris Teeter

Harris Teeter Assistant Customer Service Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fine first job

Good to Get Experience but Long Term is Debatable

Stressful for all the wrong reasons

Jobs at Harris Teeter

Harris Teeter reviews FAQs

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