Harris Teeter reviews

3.4

48% would recommend to a friend

(5,775 total reviews)
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Tammy DeBoer

52% approve of CEO

44% positive business outlook

Harris Teeter has an employee rating of 3.4 out of 5 stars, based on 5,775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harris Teeter employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Nov 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Regular pay, albeit low. They give you opportunities to be knowledgeable in the area you are working, in my case regular tests on the various produce items. It is nice to be able to answer customers questions confidently.

Cons

I am left completely alone in the department in the afternoon until evening, nearly every day from +- 3p.m to 9pm. The produce department is MASSIVE, by the time I get from one side to the other, the former side is already destroyed by rush hour customers...it's never ending. I am also expected to completely clean the department prep-area (which is fine with me) as well as the sales floor (emptying trash cans, sweeping floor etc...), which is all fine except that the front-end is regularly understaffed and I am CONSTANTLY being called up to help bag and do customer carry-outs. Management is well aware that I am by myself, but has no shame in calling me up there to do various jobs. I could even deal with that, except that being alone in produce, I can't handle my whole department by myself and still be called away to do other things....I constantly get fussed at by my assistant department manager the next day for the state of the department (he is extremely negative and whiny)...all the while the Produce manager knows what is going on and says nothing to stop them from taking me out of produce during my shift. I just feel it is impossible. I am extremely hard-working and keep the department looking nice, but no one notices it until I get burned out and don't keep up the pace. I have been riding them about the BBT program to become a manager, which they encouraged me to apply for upon starting work...just to be put aside constantly. Current managers don't even adhere to directives from corporate, so it is frustrating to watch them complain when they won't give me a chance to move up.

2.0
Nov 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Good esprit de corps among employees (front line). We all seem to know we are the bottom of the totem-pole, even though we are the last, and most important employees the customer has contact with.

Cons

NO FULL DISCLOSURE AT THE INTERVIEW, OR DURING COMPUTER TRAINING. I was NEVER told that as a cashier/bagger I would be expected to perform janitorial duties in the mornings and during evening shifts. IF YOU ARE GOING TO BE A CASHIER / BAGGER, YOU CAN EXPECT TO BE CLEANING TOILETS, SCRUBBING DOWN URINALS, DEALING WITH FEMALE-BIO-HAZARDOUS MATERIALS, EMPTYING EXTERIOR RECYCLE-BINS (DISGUSTING, FULL OF GARBAGE). You are provided with very inadequate safety precautions, e.g. very thin latex gloves only. All this as well as being expected to perform excellent customer service at checkout, carry-out to the customer's cars. DO NOT ANSWER YOUR PHONE ON YOUR DAYS OFF, they have a nasty habit of calling you in to work! Their "on-call" system is a scam. Because you have to call-in to "check" on your status (wether or not they will need you that day), legally they do not have to pay you for the on call time. So, your day is wasted, especially if you're on call for a PM shift. UNFAIR. ALL THE ABOVE, NOT TO MENTION A TOTAL LACK OF ANY "ATTABOYS" FOR A JOB WELL DONE, FOR MINIMUM WAGE! ! ! I REPEAT, ...MINIMUM WAGE!!

4.0
Nov 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Pay is better than average. Benefits is above average. One of the few companies that offer a semi-annual bonus. Chance of moving up is OK.

Cons

Doing less seems to be the way to move up. Dairy Frozen is the most under appreciated department in the entire store.

Viewing 5692 - 5694 of 5,775 Reviews

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