Maximum expectancy of quality of work and public relations, with minimum wage pay.
Pros
Good esprit de corps among employees (front line). We all seem to know we are the bottom of the totem-pole, even though we are the last, and most important employees the customer has contact with.
Cons
NO FULL DISCLOSURE AT THE INTERVIEW, OR DURING COMPUTER TRAINING. I was NEVER told that as a cashier/bagger I would be expected to perform janitorial duties in the mornings and during evening shifts. IF YOU ARE GOING TO BE A CASHIER / BAGGER, YOU CAN EXPECT TO BE CLEANING TOILETS, SCRUBBING DOWN URINALS, DEALING WITH FEMALE-BIO-HAZARDOUS MATERIALS, EMPTYING EXTERIOR RECYCLE-BINS (DISGUSTING, FULL OF GARBAGE). You are provided with very inadequate safety precautions, e.g. very thin latex gloves only. All this as well as being expected to perform excellent customer service at checkout, carry-out to the customer's cars. DO NOT ANSWER YOUR PHONE ON YOUR DAYS OFF, they have a nasty habit of calling you in to work! Their "on-call" system is a scam. Because you have to call-in to "check" on your status (wether or not they will need you that day), legally they do not have to pay you for the on call time. So, your day is wasted, especially if you're on call for a PM shift. UNFAIR. ALL THE ABOVE, NOT TO MENTION A TOTAL LACK OF ANY "ATTABOYS" FOR A JOB WELL DONE, FOR MINIMUM WAGE! ! ! I REPEAT, ...MINIMUM WAGE!!