Pros
- Headspace brought together some of the kindest, brightest, and most compassionate people I’ve ever worked with in healthcare. Many of them have become lifelong friends. - I also appreciated the prior leadership team, who genuinely invested in mentoring us and supporting our individual growth and success. - Unlimited PTO (which you could use before entire teams were gutted and you actually had coverage)
Cons
Where do I begin? Profitability has become the singular focus of the new leadership team. While financial stability is necessary for any business, the mission has drifted far from what many of us on the legacy Ginger and Headspace teams worked so hard to build - it's barely recognizable at this point. We’ve shifted from being member-obsessed to profit-obsessed. Leadership’s decisions are impulsive, desperate, and inconsistent, creating constant whiplash across the organization. We’ve now gone through multiple layoffs: one in 2024 that came with big promises of meaningful change for our product and members (which never materialized beyond adding AI), and another in 2025, again right before the holidays. The culture has evaporated. Employees are routinely gaslit - concerns are dismissed, reality is reframed to fit leadership’s narrative, and any challenge to direction is treated as a lack of alignment rather than a genuine attempt to help. People operate under constant fear: fear of layoffs, fear of being blamed for leadership’s rushed decisions, fear of speaking up. At times, it genuinely feels less like leadership is trying to right the ship and more like they’re steering it toward the rocks. Strategic direction is unclear, data is misread, decisions are rushed, and transparency is nonexistent. It’s a painful thing to watch from the inside.
