Health Catalyst reviews

3.3

41% would recommend to a friend

(786 total reviews)
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Ben Albert

42% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

786 reviews
3.0
Oct 1, 2017

Overall good company, but it depends on your team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The executive team is amazing. The CEO and all the other "C-level" leaders seem to be truly invested in preserving the company culture. I believe they really do care. They are approachable and available to talk to any employee. The company also has some pretty visionary "heavy hitters" in their leadership ranks, which will ultimately make the company hugely successful. There are some amazing upper-management people who really care about the company and it's culture, so consider that when you read the "cons" below. Most people are very friendly and willing to teach you and help you fit in with Health Catalyst. Most teams have amazing team cohesiveness; everyone genuinely believes in what they're doing. That's probably a function of Health Catalyst actually doing amazing things in the healthcare industry.

Cons

It seems to be "hit or miss" with upper management all the way down to team leaders. Some in upper management make decisions that deeply affect a lot of people, seemingly without concern for those people. Perhaps this is normal in a "regular" corporate environment, but Health Catalyst claims to be above that kind of stuff. Team leaders, managers, directors, and more seem to be promoted because of who they are related to, or how friendly they are with upper management. One needs only take a cursory look at last names to understand how wide spread it is. I realize this can be hard to control, but a culture of corruption and a culture of love and caring (as is advertised) can't coexist in any meaningful way. People need to feel valued, and they feel valued when there is career progression not based on your last name. This is not necessarily the company's fault, but people hold grudges. It seems that if you make someone unhappy (and we all do sometimes), you will never be promoted or considered for other positions. If you make someone angry, even if it was the right thing to do, you might as well look for another job.

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Health Catalyst Response
8y
Thank you for your thoughtful review, and for pointing out areas of challenge which come with the tremendous growth that we have experienced here. I might have a different perspective on the issue of nepotism here at Health Catalyst, but I understand how nuanced and personal one's perspective can be on this topic, depending on what one's personal experience has been. I will just say that I believe we try very hard to mitigate the potential downside effects of hiring those with family ties, while allowing the positive results to grow and strengthen. No question, growth is hard, and trying to achieve sustainability at the level to which we aspire will continue to require the best from each of us. Thank you for all that you do to drive us forward!
5.0
Sep 30, 2017
Recommend
CEO approval
Business Outlook

Pros

The leadership team really stick to their operating principles, including transparency - an important one for me. Love working for a company who's mission is to make improvements in the healthcare industry which in turn should improve peoples' lives. Love my co-workers and how well we work together. We can work from home as much as we like. We have opportunities to learn and develop our careers. To top it all we have unlimited pto and we are trusted to be responsible with it

Cons

I don't know. We've just been through a major reorg and although I trust it was the best thing to do, I think we are still waiting for the dust to settle to make sure we are all still on the best path.

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Health Catalyst Response
8y
Thank you so much for your comments, and I will say that I most appreciated your comment in your "cons" section where you stated, "I trust it was the best thing to do". Achieving a level of credibility with our team at large such that we feel there is a broad level of trust from the organization is SO critical. And it is hard for companies to do. It is hard for us as a Leadership Team, as a collection of imperfect people with our own strengths and weaknesses, to do this consistently and well. We are going to make mistakes. And I agree, we still need to let the dust settle on the reorg to see if we are still headed down the right path. The fact that we can approach our challenges, big and small, with an attitude of "we are in this together", will really be the difference, I think, in our ability to make the right pivots when needed to stay successful. Thanks again!
5.0
Sep 29, 2017

Awesome Company - Best I have ever worked for Hands-Down!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, humble people, very transparent culture! Mission Driven to positively transform healthcare by enabling massive outcomes improvement efforts.

Cons

Sometimes I do not feel completely "in the know" as a remote employee.

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Health Catalyst Response
8y
Thank you so much for your review!
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Glassdoor has 849 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.