Health Catalyst reviews

3.3

41% would recommend to a friend

(786 total reviews)
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Ben Albert

44% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

786 reviews
5.0
Sep 30, 2020
Recommend
CEO approval
Business Outlook

Pros

For those who have been in the HIT industry for many years, there is no comparison to the type of company Health Catalyst has become. Some of the key qualities include: (1) Confidence in senior leadership, (2) Principle-based culture, (3) Prioritize team members above clients, (4) Continuous education and opportunities. One of the indicators of a good place to work is the tenure of the management team, and HCAT must have an extremely low attrition rate based on my experience over the past 8 years. If you are an "A player" and feel you have the self discipline to drive your own career path, HCAT offers incredible growth opportunities, for both team members and clients. I've enjoyed my time at HCAT, and look forward to many years ahead.

Cons

As is the case with almost every high-growth company, the effect of change is felt in many different ways. Much of the discord by fellow team members has to do with how a company deals with growing pains. Not all processes are refined, or rigor in place to handle every situation. Self-drivers and flexible personalities excel at high-growth companies, so fellow team members who want clear definitions of job descriptions, responsibilities, etc., may find themselves in a chaotic environment. Not everything at HCAT is perfect, but compared to the employers from my previous 20+ years in HIT, Health Catalyst is dealing with growth pains in an admirable fashion.

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Health Catalyst Response
5y
Thank you for your review, your feedback and your contributions over the past 7+ years! I'm so grateful for your long-standing commitment and contributions to our success over the years, in such important roles for the company as well. We'll work to hire the best new teammates to continue to help us strive to achieve our mission, and I'm grateful to be your teammate! Best, Dan
5.0
Sep 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Wonderful culture. As someone who took an extended leave of absence, I recently returned to find the pillars of a very healthy and productive culture still intact. The leadership and mission are inspiring. In spite of the challenges presented by the current pandemic, leadership has yet again, put the long-term relationship with the company's team members over acute focus on costs or earnings. Likewise, the company has been a compassionate partner with its clients in providing temporary economic relief during these difficult time.

Cons

While the breadth and depth of the product offerings from HC are impressive it can also be a challenge to learn all the offerings and/or educate the market on all of its elements.

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Health Catalyst Response
5y
Thank you for your review and feedback, and thank you for your over 10 years of contribution to Health Catalyst. And I'm so grateful to have you back at Health Catalyst after your extended leave of absence. Great feedback regarding the value of focus in our product strategy -- I agree with this and we'll incorporate this concept into our 2021 strategic planning process. I'm grateful to be your teammate and colleague! Best, Dan
4.0
Sep 25, 2020
Recommend
CEO approval
Business Outlook

Pros

The work/life balance is the best I’ve experienced and I doubt I’ll experience better. I have an excellent manager who supports me in my personal and technical growth. Being able to work from home from the time I started has been a huge benefit in my life. The PTO, educational benefits, paternity/maternity leave, cell phone, internet, gym, etc are all great. I’ve grown and learned quite a bit in the nearly three years that I’ve been here, and been able to take on much more responsibility and feel more capable. At other jobs, I’ve felt like I’ve leveled out pretty quickly, but I still see more and more opportunity for my knowledge and skills to increase.

Cons

A couple of things. This is still the best place I’ve ever worked, but no place is perfect. One thing I’ve noticed is that it feels like career growth is limited for people who didn’t join early on. My team has had very static leadership despite team expansion. Health catalyst is quick to call minor pay increases a “promotion.” This is subjective, but to me, a promotion should be significant. Going up a half step in a leveling chart isn’t a promotion, it’s just a natural pay progression. On my more frustrating days, it feels like this is a means of telling lower level employees that they should be happy with the promotion situation, but I’ve been unsatisfied with it. I really like the product I work on and would like to stay with Health Catalyst for a long time, but it is disappointing to feel like my career growth has been artificially slowed based on leveling charts and various factors, some of which are beyond the company’s control. Another weakness I see is that poorly performing team members get pulled along even when they don’t contribute. As the most experienced engineer on my team, I’ve had to pick up the slack when coworkers can’t do their work or don’t do their work. It’s not that I work with many people like this, but my own responsibilities are significant and I’ve had multiple occasions this year where my own work has gotten put on hold while I spend days finding shoddy and or incomplete work from some weaker teammates. Their performance issues are known, but they get off rather light. Some managers do a poor job protecting the time of technical employees. A technical employee shouldn’t be on 8 calls a day, they should be focusing on the work. Meetings are not efficient or productive. I spend most of the calls I’m on sitting and listening to people talk. Meeting bloat is real and needs to be reined in.

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Health Catalyst Response
5y
Thank you for your review, feedback and advice, and for contributing to the company's success these past three years. I appreciate your feedback regarding the promotion process and ensuring that promotions are meaningful. I also appreciate your feedback regarding the importance of performance management. We're working to improve in both of these areas as part of our 2021 planning process, and we'll provide updates here in our next few all team member meetings. I appreciate your willingness to play a leadership role in software engineering on your product team. I hope we can enable your continued engagement and satisfaction so you'll choose to stay at Health Catalyst for years to come. Best, Dan
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Glassdoor has 849 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.