Health Catalyst reviews

3.3

41% would recommend to a friend

(786 total reviews)
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Ben Albert

44% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

786 reviews
5.0
Oct 8, 2018

Caring

Recommend
CEO approval
Business Outlook

Pros

- Competitive pay and great benefits. - Executive leadership that really cares about its people and its clients, and it shows. - A strong and motivating mission statement that keeps me going despite some frustrations.

Cons

- Communication between teams seem disorganized at best and non-existent at worst. - I feel a certain degree of inter-team coordination is missing. Dependencies of one team's products with another teams products are causing issues. Assumptions one team makes about another team also sews confusion and missed expectations. - We are still catching up on ripple effects from a major reorg. Personally, my position has stagnated due to changed structural needs and a way forward has taken much longer to figure out than anticipated. - Technical debt and lack of development resources are now biting us operationally.

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Health Catalyst Response
7y
Thank you for sharing this feedback. It resonates with me, and your suggestions feel appropriate and helpful. As we announced the results of our interviews for the COO position, I do believe this new appointment and the scope of responsibility within the COO organization, to be company-wide, will enable this cross-company operational standardization and integration that will be key to our scale as a company moving forward. We are also trying to be very thoughtful about development investments as we prepare the 2019 operating plan. This is involving challenging decisions, but we are trying to be careful and strategic in those decisions. Thank you again for your feedback and your contributions! Best, Dan
5.0
Oct 1, 2018

Best. place. to. work. .... in humility, of course. : )

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Our focus on the company's mission is real -Company culture is second to none ....because the emphasis is on the core value of "humility" -Sr. Mgt. does an excellent job of staying focused on the mission, operating principles and core values ....it is emphasized for top to bottom -I don't know of and I am not aware of any other CEO who is as transparent as Health Catalyst's ....the open communication from the CEO is superb! The CEO exemplifies selflessness and humility and takes care of all team members because it's, not only the right thing to do, but it also better enables us (team members) to excel in our jobs so that we can take better care of our clients....brilliant strategy!

Cons

-Growing pains because of company growth

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Health Catalyst Response
7y
Thank you for your feedback, and for your generous and gracious words. I will try to live up to your kind words, and when I fall short, will try to humbly acknowledge, apologize and then work to improve. I'm really grateful to hear of your positive experiences at Health Catalyst, including the mission-focus, the culture and values focus, and the emphasis on the importance of humility. We as a leadership team have just begun a process of reviewing, with help that we will solicit from all team members, the Health Catalyst Way, something we do every few years, to see if there are any updates we should make. I look forward to receiving input and feedback from our teammates, to help us continuously improve while also keeping the focus on timeless principles (principles and values that we did not invent but that have benefited our company greatly over the years). Thank you again for your encouraging words! Best, Dan
5.0
Sep 20, 2018

Dream Company

Recommend
CEO approval
Business Outlook

Pros

Genuine leaders who : *are passionate about the company's mission *prioritize the well-being and development of each team member *I trust completely and enjoy working for Fulfilling and exciting company mission where I feel that my daily contributions are meaningful Flexibility that allows me to work from home and prioritize my family in ways that weren't possible with previous jobs Terrific benefits and compensation; I'm well-cared for and feel a little spoiled at times

Cons

Pains associated with a high-growth company: department re-organizations, processes for training/onboarding aren't effectively structured yet. However, it's exciting to be with a company that's filling a desperate need in the healthcare industry and is growing at a rapid pace that pushes everyone to act like an owner and be proactive in solving the growth-related challenges.

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Health Catalyst Response
7y
Thank you very much for sharing this detailed and thoughtful feedback. I'm appreciative of your kind words about what's working well, and we'll try to emphasize and stay consistent in enabling work flexibility (I love the flexibility to work from home as well -- in fact I'm writing this review from my home office, where I work about 40% of the time), transparency, autonomy and ownership. I'm also glad to hear you feel well-compensated. We keep this as a focus area, and are currently working hard to increase the team member equity-component of compensation, increasing the true "ownership" opportunity for every team member, and hopefully we'll have some good news to share along those dimensions soon. Also, I appreciate the feedback regarding the value of a more structured and developed training program. We are focusing on this, particularly in professional services. I hope you were able to participate in last week's Pro Services training held in conjunction with the Healthcare Analytics Summit. I was really excited about the PS leadership team's innovative idea to dovetail training with HAS, and to invest more time and energy into team member development. I'm hopeful that these actions will make a positive impact, and I would encourage you to share feedback with the PS leadership team on what's working well, and where we might need additional focus. Finally, thank you for contributing each day, in such a critical role -- Analytics Engineer -- in helping our clients use data to improve and transform. Your responsibilities are right at the heart of why we exist as a company. You are a catalyst, and I deeply appreciate your work and your commitment to enabling our clients' success! Best, Dan
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