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HealthEdge Software

Engaged Employer

HealthEdge Software reviews

3.5

61% would recommend to a friend

(376 total reviews)
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Kevin Adams

63% approve of CEO

66% positive business outlook

HealthEdge Software has an employee rating of 3.5 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEdge Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

376 reviews
1.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Colleagues are smart, driven, hardworking, and fun to work with. They will step in to help you no matter what.

Cons

The biggest con is leadership/management, especially on the Burgess Source side. They are inexperienced, unorganized, promote toxicity, and promote an adversarial relationship between management and employees. They are quick to blame you for their shortcomings in management skills. The PM work is driven by sales and managements desire to try and make as much money as possible. It leads to poorly written SOWs and little to no time spent on actual project planning. Almost every implementation hits a major delay at some point or another and the PMs are blamed for it every time (even when the product breaks, and continues to break or not be fixed for months or even years).

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HealthEdge Software Response
4y
Please know that we value your feedback even when it isn’t positive. We aim to maintain an open-door policy for employees to bring their concerns to leadership and we regret you were not able to do so while you were here. We will share your feedback with leadership so can continuously improve our processes for future employees.
1.0
Mar 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Seriously nothing to say. Nightmare!

Cons

Where to start? HR don't have any clue how to treat people. Top Management bringing less experienced people from company called EPIC and they don't know ABC of management. It used to have great leaders in past few years and it is completely changed now.. Don't fall into any old reviews. Be aware! You have many great companies in Boston.

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HealthEdge Software Response
4y
We appreciate you taking the time to write a review. We have been experiencing tremendous growth over the past two years, bringing on a significant change. We take your comments seriously during this new phase, and we will route them to the appropriate departments for evaluation. Continuously improving is one of our core principles and one we instill in everything we do.
3.0
Oct 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Healthedge is a provider of claims processing software for the health insurance industry. It's a relative newcomer, with newer innovative technology, to the industry having entered the market in the mid-2000's (compared to some longstanding competitors around for 20+ years). The biggest upsides to working at Healthedge includes an enterprise-wide Agile Development culture, even in areas of the company that are not developers. The Agile approach leads to a get-it-done culture that rewards cooperation, transparency, and identifying and solving problems early. Hierarchies and reporting relationships were rarely discussed or noticed. What was valued was being effective in getting things done. The work was rewarding and challenging and good people had opportunities to advance.

Cons

The downside of the Agile culture, at least as applied at the company, is that it focuses on a series of activity sprints that cycle one after the other. Consequently, there was relatively little time spent on reflection and planning, leading to the company not seeing the forest for the trees, to use an over-used phrase. Some key strategic shifts in the market were missed because there wasn't much of a venue to take stock of those types of things.

Viewing 19 - 21 of 376 Reviews

Glassdoor has 458 HealthEdge Software reviews submitted anonymously by HealthEdge Software employees. Read employee reviews and ratings on Glassdoor to decide if HealthEdge Software is right for you.