HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(948 total reviews)
avatar

Scott Cutler

33% approve of CEO

53% positive business outlook

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

948 reviews
2.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

work remotely, equipment provided, a few cool incentives

Cons

training does not prepare you for production, poor communication, lack of information, things change so much it's impossible for everyone to be on the same page causing a horrible experience for members, micromanaging, supervisors will hold you accountable for assumptions; very condescending

1.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

This company used to be an incredible place to work. The culture was genuinely special: teammates truly cared about one another, leaders knew their people as humans, and “purple service” wasn’t just a slogan, it was how we operated every day. People were proud to work here. Many of us stayed for years, even while knowing we were underpaid, because the environment, flexibility, and relationships made it worth it. Remote-first work was also a major benefit and a key reason many talented people stayed. At its best, this was a place people hoped to “get into,” and once you were in, you felt lucky. I will always be grateful for what this company was and for the colleagues who made it feel like home.

Cons

The culture has deteriorated rapidly. Long-tenured, high-performing employees have been laid off with little warning or compassion, across multiple departments. As a result, the remaining workforce operates in a constant state of stress and fear, knowing any day could bring a sudden call ending your employment, regardless of performance. Leadership no longer feels connected to or invested in employees, and that disconnect appears to exist at every level. We’re repeatedly told to make ourselves “marketable,” which only reinforces the sense that loyalty and dedication are no longer valued. Compensation has always been below market, but when the culture disappeared, the pay gap became impossible to ignore. On top of that, the previously celebrated remote-first environment now feels increasingly threatened, with newer executives pushing for visibility and presence rather than results. Operationally, teams are stretched thin as top performers leave in droves. Clients are already feeling the impact through reduced service levels, and our technology remains outdated and unstable. The ongoing reliance on legacy systems and fragmented platforms continues to slow work and create unnecessary issues. Despite positive financial reports, the reality inside the company tells a different story: current success is being carried by the remaining employees who are overworked, burned out, and actively planning their exits.

5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent leadership Great mission Lots to do

Cons

Shareholders will always cause unnecessary pressure

Viewing 28 - 30 of 948 Reviews

Glassdoor has 980 HealthEquity Inc. reviews submitted anonymously by HealthEquity Inc. employees. Read employee reviews and ratings on Glassdoor to decide if HealthEquity Inc. is right for you.