Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 131 reviews)); "Great people and a good company that truly believes in its product." ((in 50 reviews)); "Great Team members" ((in 37 reviews)); "Good Work/Life Balance" ((in 36 reviews)); "Accepting and patient managers, work from home, you don't have to be treated as a punching bag for customers, supportive, good environment" ((in 36 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 19 reviews)); "They threw new people on phones with little training and no help." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "average salary compensation and lack of pay transparency" ((in 12 reviews)); "Awful managers." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(948 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

948 reviews

2.0

Mar 27, 2023

Crippled With Fear

Sr product owner

Recommend

CEO approval

Business Outlook

Pros

A solid mission of providing health benefits in a way that can lead to individual wealth. The mission is where the pros list ends on the product and engineering side of the company. The operations side of the house seems like a solid place to work, and the team members in those groups seem dedicated and genuinely happy to be here.

Cons

Engineering is lead by a bully CTO that has transitioned from a healthy amount of product growth to a fear driven culture with so many oversights and roadblocks to delivery that literally nothing gets done on many “teams” in a matter of less than a year. I quote teams because an unjustified RIF had already crippled a lot of them, and what we really have is pairs of engineers trying to do the work of 5-7 people. The amount of pointless meetings is insane and inane, across the board. Cutting your entire Test engineer organization, and then expecting an increase in quality just means nothing is delivered.

HealthEquity Inc. Response

3y

Thanks for providing this feedback, which we will share with our technology leaders. We are glad to hear that you resonate with our remarkable mission. Following the hire of our new CTO last year, HealthEquity began a technology transformation. That transformation has unfortunately necessitated reductions in force in our Technology Department that helped us realign our skill strategy with our future-state vision. Those decisions were made carefully, applying specific business criteria, by the appropriate senior leaders. We encourage you to take any remaining concerns to your leaders or the People Team. We appreciate your contributions.

3.0

Mar 15, 2023

Desktop Support Engineer

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Good company values and purple culture

Cons

Recent acquisition during pandemic leading to new company culture and changing the over all pros of the company.

HealthEquity Inc. Response

3y

Thank you for taking the time to leave us a review! We've worked hard to create a remarkable culture that is centered around our amazing teammates, even in the midst of exciting growth! Thank you for your contributions. We wish you the best of luck in your future endeavors!

5.0

Mar 15, 2023

Inclusive Well-Driven Company

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

I worked with a MN based company called "Further" since 2018 and that company was bought out by HealthEquity in Winter of 2021. Migrations of companies can be scary but having been with HealthEquity I can assure their values and ethics correlate with that of Further's who I came on through. The company is inclusive and values insight and ideas from all levels. I have had conversations with the CEO as well as entry level service members and found value in both conversations. The company does a lot to drive business and value team members that help the business grow and expand. If you put the effort in, it will be rewarded greatly with this company.

Cons

With over 4,000 employees scattered across the country, mostly remote, you can sometimes feel like just a number and sometimes undervalued, but again there are so many opportunities to showcase your success and growth.

HealthEquity Inc. Response

3y

Thank you for leaving us a great review! We value the contributions of each and every team member and are so glad that you have felt supported, heard, and seen. We strive to encourage diversity of thought and opinion in our everyday work. HealthEquity is in a super exciting phase of growth and we're happy that we get to take you with us. We hope you have the chance to participate in our culture activities that provide opportunities for team member connection. Keep an eye out for our summer block party series!

Viewing 349 - 351 of 948 Reviews

Jobs at HealthEquity Inc.

Service Ops Support Analyst

Sr Third Party Risk Analyst (TPRM)

Director, AI Enablement

Director, 3rd Party Security Risk