HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)
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Scott Cutler

31% approve of CEO

52% positive business outlook

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews
1.0
Jan 14, 2020

Customer Oriented...NOT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Prior to HealthEquity purchasing WageWorks the atmosphere, people and job made coming to work enjoyable. During 2017 they ran into some hick-ups with the financials and once resolved they were purchased which never is a happy ending.

Cons

HealthEquity acquired WageWorks and blew a lot of smoke about how customer friendly they are and that the goal was not to layoff people only where there were reduncies. Well no surprise they laid off 500 people. We were provided COBRA some for 1 month others for 3. The service they have provided is off the charts horrible and this is one of the services they claim to be an expert in. Stay away.

3.0
Jan 9, 2020

Could be a good place with changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture seems good Compensation if fair Products are needed Locations are good

Cons

Leadership team they kept is smart but limited Didn't retain any WageWorks leaders which makes no sense CIO is resigning just 4 months into combined company Talented folks are looking elsewhere Cost of Healthcare is terrible v. what wageworks had Integration is proving difficult

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HealthEquity Inc. Response
6y
Thank you for your review of HealthEquity on Glassdoor. Your title implies a lot for me that I actually find quite encouraging. You're absolutley right that HealthEquity can be a good/great/remarkable place with changes. And the opportunity is to have productive feedback from team members and leadership that genuinely listens and engages in the feedback. No one person will have all the answers so it takes a collection of team members working together to problem solve and create opportunities for an even better working environment.
1.0
Jan 8, 2020

No longer 'purple'

Recommend
CEO approval
Business Outlook

Pros

I worked at HealthEquity for many years. When I started there it was an amazing company to work for. I loved everything they stood for and I loved the work that I was doing.

Cons

I am one of at least 10 extremely talented employees who have now left the same department in the last few months, most whom have no other job lined up, we just couldn’t tolerate or condone the way leadership treated us. The majority of the resigned employees are women in leadership roles who were tired of being treated as inferior for many different reasons. Being demoted by having their direct reports taken from them and given to male leaders. Being passed over for promotions so that the Executive leader could bring in another one of his buddies. Being refused resources necessary for your job on multiple occasions only to have those resources go to someone else in the ‘good ol’ boys’ club. Also, no one at HealthEquity will listen or say no when other departments constantly request things and demand them in ridiculous time-frames. It is always “Assume positive intent” or you aren’t being very “purple”. I am sorry, but this has to work both ways! You can’t really think that being purple means running to your executive leader every single time someone says they have something more important to do than your project that YOU left until the last minute. These issues along with many more have consistently been brought up with the people team and they continue to do nothing about it. The amazing place I came to work for years ago is now a thing of the past. There is a night and day difference from when I started working at HealthEquity to what it has become today. HealthEquity has become a hostile working environment. And to be clear, this has nothing to do with the WageWorks integration and EVERYTHING to do with the management from the executive level.

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Glassdoor has 982 HealthEquity Inc. reviews submitted anonymously by HealthEquity Inc. employees. Read employee reviews and ratings on Glassdoor to decide if HealthEquity Inc. is right for you.