Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 111 reviews)); "Great people and a good company that truly believes in its product." ((in 47 reviews)); "Pay was great" ((in 38 reviews)); "Great Team members" ((in 37 reviews)); "Good Work/Life Balance" ((in 34 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 17 reviews)); "Awful managers." ((in 15 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "training is definitely valuable, but it would be even better if we received additional compensation for taking on these extra responsibilities." ((in 9 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

5.0

Jun 2, 2017

Incredible!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent culture, by far the best I have ever seen in my career Flexible working hours Management vision is strong and communicated Strong financial performance Excellent benefits beyond paycheck/many intangibles that aren't always marketed Feels like home, I absolutely love this company and the people I work with

Cons

Growth is causing some pain, nothing we can't overcome Cross functional communication could be improved

5.0

Apr 6, 2017

Exceptional

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company culture is very, very good. Leadership team understand importance of culture and impact it has to the bottom line. Company vision is clear and central to daily work. Individual and team goals have logical connectivity to company vision. CEO and senior leadership team aren't just competent and seasoned, they are also approachable, genuine and happily engage with the rank and file. Compensation is competitive - bonus plan is generous. Work/life balance is decent. Could be better, but it's very refreshing it is concern for leadership team. People Team couldn't be better - true focus on welfare and success of team members. Physical facilities are quite a bit above average. Lots of opportunity to grow and excel if you are willing to put in the work. Company is winning/flush with cash - everyone likes being on a winning team.

Cons

It's a short list - HQY is uniquely awesome. Work/life balance could be better. Company is quite generous with PTO given. It can just be difficult at times to get away. Annual PTO rollover is prohibitive.

HealthEquity Inc. Response

8y

Thank you for your review of HealthEquity on Glassdoor. I am impressed and encouraged when our team members display this level of passion for the company and its mission, vision, and values.That you for your enthusiastic review of HealthEquity here. I believe that mission, vision, and values in addition to the collection of passion through our team member population makes HealthEquity a unique and engaging working environment. While we have plenty of opportunities to improve, having a dedicated team with the passion for excellence allows us to address each new obstacle with enthusiasm while we continue to grow. Your energy and feedback will help us continue to grow appropriately. Thank you for your review and contributions to HealthEquity. On a personal note, I hope and encourage you to take time away to use that PTO.

1.0

Mar 24, 2017

Bullying and Politics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There were a handful of people I worked with that really invested in my career development, unfortunately this was not my manager. I really enjoyed working with most of my peers. The associates that have been there a while are very devoted to the company and its success.

Cons

I was shocked by the amount of politics and gossip that goes on here. I was told on multiple occasions I would be given different promotions and development opportunities... never happened. There are a lot of empty promises going on in multiple departments. When I chose to leave, it was such a negative experience. I have never felt outcasted at a job before, not by my peers but by my manager. I was told, "you will never work here again" because I gave a two week notice.

HealthEquity Inc. Response

8y

Thank you for your review of HealthEquity on Glassdoor, and I am sorry to hear about your experience and frustration in your role. While we do strive to create a pleasant and fulfilling working environment for each one of our team members, there are times where we fall short and can do better. We appreciate hearing from our team members so that we can create new and better opportunities for improvement. We encourage our team members to share their concerns either through their leader, additional channels of leadership, a hotline, and/or the People Team. Working together through discussion and understanding, we can create a better working environment for more team members. Thank you for your review and contributions to HealthEquity.

Viewing 832 - 834 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)