Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 52% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

52% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 137 reviews)); "Great people and a good company that truly believes in its product." ((in 53 reviews)); "Good Work/Life Balance" ((in 35 reviews)); "Great team members" ((in 34 reviews)); "HQY is entirely work from home, which helps with the work/life balance, but raises are few and far between unless you apply for a higher position, which is easy to do and easy to achieve with good scores and attendance." ((in 32 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 24 reviews)); "They threw new people on phones with little training and no help." ((in 17 reviews)); "They show their "purple culture" through constant layoffs." ((in 17 reviews)); "Awful managers." ((in 14 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

52% would recommend to a friend

(949 total reviews)

Scott Cutler

30% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

1.0

May 12, 2025

Even with the state of the market, don't work here.

Senior data engineer

Recommend

CEO approval

Business Outlook

Pros

Talented and hard working peers. Great teams, product managers, and direct managers.

Cons

Dozens of team members were blanket-rated poorly (2/5) after the CTO received negative feedback—regardless of individual performance or contribution. Bonuses revoked and raises denied across the board, despite many meeting or exceeding expectations. Team members directly involved in project failures were let go, while the senior leadership responsible for repeated mismanagement faced no consequences. Culture of fear, blame-shifting, and top-down decision-making with little transparency. Good people are leaving, and leadership seems unfazed.

HealthEquity Inc. Response

1y

Thank you for your candid feedback. We’re proud of the incredible talent and collaboration across our teams, and it’s clear you experienced that firsthand. We also hear the concerns you’ve shared. Change can be difficult, especially during times of transformation. These changes are part of a broader effort to scale our capabilities and position the business for long-term growth and success. We want to be clear: our senior leaders are held accountable for the performance and health of their organizations. Also, no bonuses or merit increases that were previously awarded have been revoked. Annual compensation decisions as to raises and bonuses reflect each team member's performance at the time of the review. We are actively working to build a culture rooted in accountability, transparency, and continuous improvement—at every level. We know we’re not perfect, but we’re committed to doing better and ensuring our actions reflect the values we stand for. Thank you for being part of that journey.

3.0

May 12, 2025

Pros and Cons. It's a good company, but there are also much better ones out there.

Analytics manager

Recommend

CEO approval

Business Outlook

Pros

100% Fully Remote Culture Wonderful HSA Contributions to Team Members Culture is generally pretty good

Cons

Expensive Benefits Compensation not fully competitive (Except at VP+ Level) New management = re-orgs, terms, wanting to make a name for yourself Company is volatile based on market

HealthEquity Inc. Response

1y

Thank you for your thoughtful feedback. We’re glad you’ve experienced the benefits of our remote culture, generous HSA contributions, and the supportive environment we strive to maintain. We know that times of change—especially with new leadership and organizational shifts—can feel challenging. These changes are part of setting HealthEquity up for long-term success and sustainable growth. That doesn’t make the short-term impacts any easier, and we recognize the need for greater transparency, setting clear performance expectations, and protecting the culture that makes this a great place to work. We’re listening and committed to getting better. Thank you for sharing your perspective—it helps guide our path forward.

3.0

May 9, 2025

Team Culture Is Great

Business analyst

Recommend

CEO approval

Business Outlook

Pros

HealthEquity's culture, known as the "Purple" culture, emphasizes values like integrity, excellence, and community. This culture fosters a supportive and inclusive environment where employees feel valued and connected.

Cons

The company is growing quickly and going through modernization efforts. This can lead to shifting priorities, frequent changes in direction, and pressure to meet aggressive deadlines. Employees in project-heavy roles like engineering, analysts, and support teams.

HealthEquity Inc. Response

1y

Thank you for recognizing the strength of our Purple culture—we’re proud of the inclusive, values-driven environment we strive to create. You’re right that with growth and modernization comes change, and we know that can create challenges, especially for project-heavy teams. We're working to balance our ambition with the support our teams need to succeed. Feedback like yours helps us do that better—thank you.

Viewing 82 - 84 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)