Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 52% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

52% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 111 reviews)); "Great people and a good company that truly believes in its product." ((in 47 reviews)); "Pay was great" ((in 38 reviews)); "Great Team members" ((in 37 reviews)); "Good Work/Life Balance" ((in 34 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 17 reviews)); "Awful managers." ((in 15 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "training is definitely valuable, but it would be even better if we received additional compensation for taking on these extra responsibilities." ((in 9 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

52% would recommend to a friend

(949 total reviews)

Scott Cutler

30% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

5.0

Dec 6, 2016

Member Service Representative

Member service representative

Recommend

CEO approval

Business Outlook

Pros

-Supervisors are supportive and help you achieve your goals. -A lot of opportunity to advance within the company.

Cons

-The company has expanded their offices into two buildings on the same campus. The separation is creating an environment of "us" and "them". Although many employees began their career at HealthEquity in member services, there is definitely a "better than" attitude forming.

HealthEquity Inc. Response

9y

Thank you for your review of HealthEquity and your candid comments. You bring up an interesting challenge as we have recently grown into two buildings. We have a better opportunity to succeed as our team members are vocal about their experiences so thank you for raising this issue. We strive to create a whole 'one team' mentality and if there are unknown barriers to this, we encourage others to speak up appropriately. We will continue to monitor the 'pulse' of the organization within the two buildings and at all levels of the organization so each can feel valued and appreciated for their contributions. Thank you for your service and comments here. We will continue to learn and strive for a great working environment.

4.0

Nov 14, 2016

Great culture, problematic compensation policies.

Devops engineer

Recommend

CEO approval

Business Outlook

Pros

The culture is fantastic, and the company promotes a healthy work and life balance. Leadership teams express real interest in what makes their teams' lives better when coming to work.

Cons

Unfortunately, just due to the current code release cycle and style of the development teams, the technology department fights fires more than prevents them. HR also has a strict 10% pay increase cap, so tenured workers typically make significantly less than new hires.

HealthEquity Inc. Response

9y

Thank you for your review of HealthEquity on Glassdoor. You bring up a great topic on competitive compensation, and I would encourage you to talk more with your leader and/or the People Team to ensure you feel supported in this topic. HealthEquity has a pay for performance compensation philosophy, and we are continually looking to get more market data to support this comp philosophy. The 10% cap mentioned is more historical and was not intended to be a hard and fast cap as competitive compensation needs a balance of both the art and science behind compensation. We are actively seeking to be more transparent in our comp approach - and your voice helps us better achieve this. Thanks again for the insights and look forward to your contributions to HQY.

5.0

Nov 5, 2016

Believe what they say

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good mission, supportive place to work, authentic culture that is fun, in a nerdy family kinda way. Lots of opportunity for growth and advancement.

Cons

It's a fast growing company and so expectations are high. But there is a long history of meeting goals, such as bonus targets, and you are not judged by how many hours you put in hanging around the office at night.

Viewing 844 - 846 of 949 Reviews

Jobs at HealthEquity Inc.

AI Enablement COE Dir

Sr Custom Contracts Administrator

Sr Third Party Risk Analyst (TPRM)

Director, AI Enablement

Director, CX Data Platforms & Action Systems