Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 52% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

52% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 118 reviews)); "Great people and a good company that truly believes in its product." ((in 50 reviews)); "Great team members" ((in 44 reviews)); "Pay was great" ((in 38 reviews)); "Good Work/Life Balance" ((in 35 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"I expected a large layoff, that comes with the territory." ((in 20 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 13 reviews)); "Awful managers." ((in 12 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews)); "They do not consider increasing the wages of their current employees as important as offering high compensation to get new employees." ((in 8 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

52% would recommend to a friend

(949 total reviews)

Scott Cutler

30% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (949 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

4.0

Feb 21, 2015

HealthEquity continues to have a great atmosphere as evidenced by retention rate and community support.

Member services specialist

Recommend

CEO approval

Business Outlook

Pros

Managers show an interest in employee development. The company promotes from within more often than not. Benefits are a plus. High-deductible health plan provided by company, but they give a generous contribution to HSA. The office culture is positive as demonstrated by its unique purple culture. Much of this comes from genuine caring about members and clients in ensuring they save their healthcare dollars. Compensation for entry jobs here seems to outpace similar jobs. The last pro is its rocketing growth in the last few years, and the future looks bright too.

Cons

The only con about HealthEquity that I can think of is that hiring managers exhibit a high amount of office favoritism when choosing who will receive a promotion. This is a practice not specific to HealthEquity, but these decisions should focus more on contributions to HealthEquity rather than whom the manager already knows.

HealthEquity Inc. Response

11y

Thank you for your comments on Glassdoor regarding HealthEquity. We appreciate hearing from team members and this is a great detailed list of your experiences with HealthEquity thus far. Thank you for your comments and contributions to the team.

5.0

Feb 2, 2015

Excellent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic work environment and great people.

Cons

Political management structure can get in the way of advancement.

HealthEquity Inc. Response

11y

Thank you for your comments on Glassdoor regarding HealthEquity. We continue to strive for a unique and extraordinary working environment, and hearing from our team members allows us to better work towards that goal.

4.0

Jan 18, 2015

Turned my job into a career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic company that recognizes hard work and dedication. Plenty of opportunity for growth.

Cons

Inconsistent pay raises that give no other choice then to peruse promotion. Even if you are continent or good at your current role. Pay cap on promotion raises that allow external candidates to be hired at a higher rate then an internal canidate that requires little to no training.

Viewing 892 - 894 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)