Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 52% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

52% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 118 reviews)); "Great people and a good company that truly believes in its product." ((in 50 reviews)); "Great team members" ((in 44 reviews)); "Pay was great" ((in 38 reviews)); "Good Work/Life Balance" ((in 35 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"I expected a large layoff, that comes with the territory." ((in 20 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 13 reviews)); "Awful managers." ((in 12 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews)); "They do not consider increasing the wages of their current employees as important as offering high compensation to get new employees." ((in 8 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

52% would recommend to a friend

(949 total reviews)

Scott Cutler

30% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

4.0

Jun 16, 2018

Sr. QA Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, good word/life balance, very supportive during family emergency, great health life incentives, great team activities, excellent community support, great opportunities to further knowledge.

Cons

Some company activities weren't very family friendly.

HealthEquity Inc. Response

7y

Thank you for your review of HealthEquity on Glassdoor. Your points are valid and well received. One on ones is an opportunity for open honest dialogue for both the leader and the team member. It is a mutual responsibility that concerns are shared in a productive and professional manner in order to build a stronger working relationship. Thanks for your review.

5.0

Mar 13, 2018

Wonderful culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing culture and fun work environment. I know they truly care about those that work there.

Cons

HealthEquity can’t pay what I am worth.

HealthEquity Inc. Response

8y

Thanks for your review of HealthEquity on Glassdoor. We appreciate open and honest dialogue with our team members as this allows us to best grow together. If there are questions or concerns unaddressed regarding your compensation, please feel free to reach out to your leadership or a member of the People Operations team. Thanks again for contributions and support.

5.0

Mar 13, 2018

Amazing

Member service representative

Recommend

CEO approval

Business Outlook

Pros

I love working at health equity. The benefits are amazing (although a 6000 deductible for 2 people is a little high, but not the worst). I think that it is great that they offer the opportunity to work from home and the flexibility on scheduling is a lot more flexible than previous places I have worked. I love having paid holidays and paid time off. Health equity really does treat their employees really well. There has never been a day that I have considered quitting healthequity. I could see myself working here basically forever. I like that they encourage people to set goals and look into exploring different areas of the company and I feel very supported. I love that I am not micromanaged too much here, as long as I am doing everything I need to be and meeting expectations, I am not really bothered and if I need help with something I get the help I need. I love how many resources there are so that we can learn everything about the company and everything we have to offer. I also love that there is now a way for members to submit feedback on the website, it was something that members always want to do if they have suggestions and now they can.

Cons

I wish that we had separate sick leave pay rather than having to use PTO when we get sick. The website and app need some work. For people that don't work here and spend all day on the website and know it better than the back of their hand, it is hard to navigate, especially for the reimbursement accounts. I think the member suggestions will help with that though.

HealthEquity Inc. Response

8y

Thank you for your review of HealthEquity on Glassdoor. We appreciate when team members take the time to make thoughtful suggestions to better the business and/or working environment. We appreciate your feedback on the benefits, website, mobile app, PTO and more. We encourage you to continue to be thoughtful in discussing ways to improve. Thank you again for taking the time to make this review!

Viewing 901 - 903 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)