HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)
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Scott Cutler

31% approve of CEO

52% positive business outlook

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews
4.0
Feb 3, 2022
Recommend
CEO approval
Business Outlook

Pros

The executive level really cares about the employees. Its the best we have ever seen in any company.

Cons

There are too many VPs, Directors, and Managers that are just administrators/technocrats and not leaders. They provide little guidance or development to their direct reports other than slapping in goals to met executive expectations. We cannot expect better, if our management is unwilling to lead, coach, and mentor their own direct reports. We build companies from good to great from the ground up, and not the top down and not with disconnected midlevel leaders.

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HealthEquity Inc. Response
4y
Thanks for your review. We are glad you appreciate the executive leadership; we agree they are pretty great. Your review of other management is disheartening. We would love to hear more and discuss how we can help address your concerns; please reach out to people@healthequity.com.
2.0
Dec 16, 2017

"What they don't want you to know"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall the company seems to be a happy place with a good culture, and a lot of nice perks. I know there are many departments and employees that will be satisfied to work here.

Cons

There is room for much improvement in the Technology area of this company. If you are a technology professional looking for career pathing and a fair, ethical environment, you may want to keep looking. This company tout’s promotion from within, but what they don't tell you is that won't happen unless you are part of the “friends” circle which goes all the way up the chain to the “C” level. Friends outside of the company will be hired over qualified internal candidates. They won’t give the budget, resources, or necessary tools to get the job done, but they expect perfect results. Don’t worry if you can’t get this impossible feat done if you are part of the circle, but if you’re not…. expect to be publicly flogged. Go to your manager, they will sound sympathetic, but nothing will change. Go higher up or to HR, same result. They will give your name and grievances to your manager with a promise of no retribution, but then you have created an even more difficult situation for yourself. This company actually holds departmental meetings to “coach” employees on how to answer NPS or employee surveys so their scores will look better. Ask them about it and they will tell you it’s just so you understand how to fill out the survey, but ask anyone in the room and that is not the case. This is highly unethical.

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HealthEquity Inc. Response
8y
Thank you for your review of HealthEquity on Glassdoor. While I am disheartened to read your review and experience with HealthEquity, we are appreciative when our team members provide meaningful feedback so that we can best learn and take action. I personally know that our Technology leadership takes all feedback very seriously and is committed to taking action on feedback to make a better experience and working environment for all team members. There has already been action in place regarding this feedback. The Ethics Hotline has an incredibly thorough review process to ensure that any issue voiced through that avenue is taken with the appropriate level of seriousness. There is no manipulation or discrediting of any issue reported. I would encourage all team members to work with leadership or People Team to ensure they have a sufficient understanding of the reporting procedure process. Thank you for your review and contributions to HealthEquity.
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Glassdoor has 981 HealthEquity Inc. reviews submitted anonymously by HealthEquity Inc. employees. Read employee reviews and ratings on Glassdoor to decide if HealthEquity Inc. is right for you.