Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 128 reviews)); "Great people and a good company that truly believes in its product." ((in 50 reviews)); "Pay was great" ((in 44 reviews)); "Great Team members" ((in 43 reviews)); "Good Work/Life Balance" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 19 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "average salary compensation and lack of pay transparency" ((in 10 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

3.0

Apr 28, 2019

We're heading in the right direction but we've got work to do

Member service specialist

Recommend

CEO approval

Business Outlook

Pros

We have a beautiful culture here that is hard to find or replicate. Many have tried & failed. I'm proud to say that I work where we put a strong emphasis on our team members and how we're dedicated to scaling the magic. The benefits are amazing, we're really taken care of here.

Cons

The attendance policy in Member Services is not employee friendly. This restrictive policy disallows us to have sick days to take care of emergencies, illnesses, personal hardships & our families. HealthEquity unfairly demands it's employee's to use their PTO benefit for unplanned missed days. Life happens, and from time to time it may interfere with work but this policy works against us & is a burden on work/life balance. Please work with us to change this policy. This policy stresses me out as a team member & damages the relationship between the employee and the employer. Also, it's difficult to move up here, it's mostly about who you know rather than what your work ethic is like & how consistent your performance is.

HealthEquity Inc. Response

7y

Thank you for your review of HealthEquity on Glassdoor. I appreciate your well thought out response to your experiences in your role. I can also understand your sentiments regarding the attendance policy. I personally know that there is much thought and care by our leadership in setting and modifying policies to allow appropriate support to the business as well as for the team members. The opportunity here is better mutual understanding from the business perspective as well as your team member perspective. I encourage you to review any additional concerns with your leadership so that you can feel appropriately heard and understood. At the same time, be open to the needs of the business that will best support our mission in remarkable service and connecting health and wealth.

1.0

Aug 9, 2017

Shades of purple

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Purple Culture is real and they try to make sure everyone has fun

Cons

If you don't fit in with the crowd you have a hard time moving up

HealthEquity Inc. Response

8y

Thank you for your review of HealthEquity on Glassdoor. It is unfortunate to hear about your experience regarding promotions and career development. Our leaders to strive to maintain correct hiring standards as they grow their team, and if there are specific concerns to be addressed, we encourage are team members to be vocal with leadership and the People Team in helping to resolve these concerns. We can build a better working environment together as we engage in conversations with our team members on their experiences. Thank you for your contributions to the team.

5.0

Apr 6, 2017

Exceptional

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company culture is very, very good. Leadership team understand importance of culture and impact it has to the bottom line. Company vision is clear and central to daily work. Individual and team goals have logical connectivity to company vision. CEO and senior leadership team aren't just competent and seasoned, they are also approachable, genuine and happily engage with the rank and file. Compensation is competitive - bonus plan is generous. Work/life balance is decent. Could be better, but it's very refreshing it is concern for leadership team. People Team couldn't be better - true focus on welfare and success of team members. Physical facilities are quite a bit above average. Lots of opportunity to grow and excel if you are willing to put in the work. Company is winning/flush with cash - everyone likes being on a winning team.

Cons

It's a short list - HQY is uniquely awesome. Work/life balance could be better. Company is quite generous with PTO given. It can just be difficult at times to get away. Annual PTO rollover is prohibitive.

HealthEquity Inc. Response

8y

Thank you for your review of HealthEquity on Glassdoor. I am impressed and encouraged when our team members display this level of passion for the company and its mission, vision, and values.That you for your enthusiastic review of HealthEquity here. I believe that mission, vision, and values in addition to the collection of passion through our team member population makes HealthEquity a unique and engaging working environment. While we have plenty of opportunities to improve, having a dedicated team with the passion for excellence allows us to address each new obstacle with enthusiasm while we continue to grow. Your energy and feedback will help us continue to grow appropriately. Thank you for your review and contributions to HealthEquity. On a personal note, I hope and encourage you to take time away to use that PTO.

Viewing 196 - 198 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Director, AI Enablement

Sr Third Party Risk Analyst (TPRM)

Regional Sales Executive

Sr Data Protection Cryptography Engineer