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      Healthgram

      Engaged Employer

      Healthgram reviews

      3.6

      68% would recommend to a friend

      (48 total reviews)

      David Tate

      91% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      Healthgram has an employee rating of 3.6 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthgram employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      48 reviews
      1.0
      Feb 14, 2022

      Do not work here

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company did not offer any pros. They provided a bait and switch environment.

      Cons

      This company is not an ethical company. They allow and encourage nepotism in a extreme fashion. They allow a daughter to report directly to her mother. Complaints had been filed with HR but nothing was ever done. They do not believe in diversity unless it the front line customer service reps. People of color in leadership there are almost nonexistent.

      avatar
      Healthgram Response
      4y
      Thank you for your feedback - we value the thoughts of current and past employees. Healthgram is a family owned company and we welcome further discussions about your concerns. Please feel free to reach out to Operations or HR for further discussion.
      3.0
      Jan 22, 2022

      Decent company to start your career

      Member services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pleasant coworkers, great location, nice views to for lunchtime walks

      Cons

      Very low pay, for high volume of work. Company felt cliquey.

      avatar
      Healthgram Response
      4y
      Thank you for your time taken to leave us a review. We are pleased to hear that you enjoyed our convenient location and the views during your lunchtime walks. We will continue working to help everyone feel welcome and included.
      1.0
      Dec 15, 2021

      Needs improvement

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid holidays, that’s about all

      Cons

      -Poor communication between departments -Lack of support from department manager -so many organizational issues and confusion - customer service has to be the middle man and reach out to departments that should have their own line when it comes to helping members and providers with specific issues about with Rx authorizations, claims and accounting problems - portals are not user friendly - no line for members to call for precertification inquiries but if it’s not done then they are penalized

      avatar
      Healthgram Response
      4y
      Thank you for taking the time to leave us your feedback. We are sorry to hear that you did not enjoy your time working with us, but we appreciate your suggestions on improving the systems for our employees and clients. If you have anything further to discuss, please feel free to reach out to our HR department.
      Viewing 19 - 21 of 48 Reviews
      Related searches: Healthgram jobs | Healthgram salaries | Healthgram benefits | Healthgram interviews
      ReviewsHealthgram reviews

      Glassdoor has 49 Healthgram reviews submitted anonymously by Healthgram employees. Read employee reviews and ratings on Glassdoor to decide if Healthgram is right for you.