HelloFresh reviews

3.3

53% would recommend to a friend

(398 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

Reviews by job title

398 reviews

Reviews about "Culture"

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3.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Fair compensation, good working environment, high level of independence

Cons

Unclear career progression, minimal room for growth

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HelloFresh Response
1y
Thank you for taking the time to write this review. We are glad to hear that you are having the kind of positive experience we want every employee to have at HelloFresh! There are always things we can do to improve and we appreciate your comments that will be taken into consideration. Thank you & best regards, AG and Your HelloFresh HR Team
1.0
Sep 22, 2024

No growth, no retention, no compassion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Discounts on mealkit brands - I do not check any work comms after hours

Cons

- TOXIC. - hours are 9-6, PTO policy is awful - HR is abominable, they do not care about the welfare of employees - They pretend to care about your growth while gaslighting you to do "stretch opportunities" that never lead to anything other than free labor - Leadership has no concept of humanity or compassion, it's like working for robots - They pretend to champion collaboration while also keeping teams deeply divided and cherry-picking what information is shared between teams - Micromanagement is rampant - Leadership seemingly has no clue about what their teams do on a day-to-day basis, so they make decisions in a vacuum because lower-level employees (the ones actually doing the work) don't get a seat at ANY table - Union busting at the distribution centers! ... I could go on

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HelloFresh Response
1y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team
1.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

-25-75% discount -Benefits include: health and PTO -Employees who have worked at the company for four years and have consistently exceeded expectations may be eligible for a sabbatical.

Cons

HelloFresh has failed to address a culture of toxicity and unprofessional leadership that continues to negatively impact our lower-level employees and passed down to all departments in some way, but seems to filter quickly to marketing. HR’s inaction on this matter is deeply concerning and echo'd in the cookiecutter response HR provides on all reviews here on GD. Despite anonymous engagement surveys highlighting these issues, management has chosen to publicly question the results rather than taking proactive steps to improve the workplace. Sr Marketing Director asked our team for additional surveys only for those results to disappear as quickly as they were compiled. Furthermore, career advancement opportunities at HelloFresh appear to be heavily influenced by favoritism, and the annual raises (if) offered are insufficient to keep pace with rising living costs. Due to a challenging job market, many employees continue to endure toxic and unprofessional management/leadership at HelloFresh.

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