HelloFresh reviews

3.3

54% would recommend to a friend

(396 total reviews)
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Dominik S. Richter

54% approve of CEO

35% positive business outlook

Reviews by job title

396 reviews

Reviews about "Culture"

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5.0
May 26, 2022

Great culture great business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Recruitment and HR team was supportive and feedback was given throughout all steps. Onboarding and introduction to local and global teams was great only second to working with everyone.

Cons

Timezones with global teams, but managed as best it can be.

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HelloFresh Response
4y
Thank you for taking the time to write this review. We are glad to hear that you are having the kind of positive experience we want every employee to have at HelloFresh! Our onboarding experience is very important to us, so it’s great to get this feedback from you. Thank you & best regards, MD & Your HelloFresh HR Team
3.0
May 26, 2022

Fast-Paced Environment with Learning Opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For corporate positions: - Pay & Benefits are decent; PTO, not so much, but the employee discount is actually really great - Good place to start your career (emphasis on start); a lot of opportunities to expand your skillset - Big-name brand looks great on a resume - You'll meet some really nice people along the way *Pay attention to the 3-star and below reviews* Working corporate at HelloFresh is not bad, but it's also not great. If you are interested in gaining a lot of experience within a short amount of time & are OK with dedicating your life to your career then this company would be a fit. I personally wouldn't consider HelloFresh a place to stay for a long period of time - get the experience & then find a better place.

Cons

Hopefully, you land on a team where senior management treats you like a person & not a workhorse but here are some things to consider based on my experience (NY office): - Work/Life Balance: depending on the department you're in, expect burnout within a couple of months. PTO is available (if you've accrued enough time), but it's the typical situation of 'having a lot of work, but we're short-staffed and no one else can cover, so I'll take PTO knowing I'll still have to work during my time off.' - Short-staffed: Part of the long hours is due to several departments experiencing turnover. It might be different now, but during my time each team was dealing with this. - Ego-Driven: HelloFresh's culture emphasizes an "ego-less" environment, but maybe these values are not meant to be applied to senior management. - Company Culture: HelloFresh is a very large brand so cultivating a company culture that expands across all offices is going to be difficult, but the culture at the NY office is very much "grind culture" & "bro culture" (but again, this likely depends on the team you join.) - The success of HelloFresh would be nothing without all of the hard work from the warehouse employees. Witnessing a company go through the motions of union-busting practices was extremely offputting & actually pretty depressing.

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HelloFresh Response
4y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
1.0
May 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits - but it comes with a price tag aka YOUR TIME at ALL HOURS and on Weekend.

Cons

The company has nothing but unqualified individuals in leadership roles who thrive off their "power." The company culture state egoless environments but you will find nothing but strong egos from a lot of rebound hires. The company seriously is failing because of the lack of leadership with true abilities and is more of a high school popularity contest. Senior leaders and the Executive Leadership Team often have little to no experience for the verticals they are responsible for making your job as an expert in the field a nightmare. The company hasn't come to terms that they grew during the pandemic and the need to change in order to keep customers. Sales are dropping, boxes are containing expired ingredients, arriving late and they keep pushing sales promotions to new customers. How about taking into consideration current customer base and treating your production workers with a little more respect. This company has a great consumer brand but is so similar to Amazon on how they treat their employees. If you speak up about issues, you are labeled a problem and you will be terminated. Simply stay away

avatar
HelloFresh Response
4y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
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