Hertz reviews

3.7

66% would recommend to a friend

(8,182 total reviews)
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Gil West

76% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Apr 6, 2013
Recommend
CEO approval
Business Outlook

Pros

My team and the people. Some of the people I met are life-long friends. Working at Hertz was a great stepping stone for me in my career (until Frisorra took over).

Cons

When Frisorra took over as CEO the entire work experience changed. I worked at the data center in OKC for all most 10 years and the last year and a half drove me to find another job. I was in constant fear of "layoffs" and survived the first one. Luckily I was underpaid and did my job so I was safe. Its a same to see a place like the datacenter go from 600+ employees to 175-200. Frisorra outsourced lots of iT to India. Thanks for sending 300-400 OKC jobs overseas. What a bonehead.

3.0
Mar 19, 2013

8 months of confusion and pain.

Recommend
CEO approval
Business Outlook

Pros

It was great having a company car, but working 12 hour days, so then by the weekend, I was too tired to use it to go anywhere. Not a bad strategy

Cons

Honesty and integrity are not valued as much as bottom line and making it look good.

2.0
Mar 13, 2013
Recommend
CEO approval
Business Outlook

Pros

For a person starting with Hertz (Manager Trainee) the good part of the job is the weekly paycheck. You can also make some money for overtime as well as your bonus if you make your sales numbers. Also, if the branch is profitable, you can get monthly and quarterly bonus. As others have said, being able to drive new(er) vehicles is nice. If you can survive long enough to get a location manager position or above, you then have vehicle privileges which means you get to take home a company vehicle every night.

Cons

The downside of this company. When you work at the local edition branch, you must always make your sales numbers for their optional products. To do this you must follow the Hertz script verbatim every time, for every rental. You end up sounding like a robot. Further, you are watched by upper management to make sure you don't go off script. Managers must watch the Manager Trainees on a portion of the rentals they do and write up and verbally go over the rental with the MT. And not just until the MT has a good grasp of what they are doing, it has to be done multiple times per week, it continues forever. When a customer tells you no, depending on how they said it, you have to come back with a canned response. When the next customer comes in, if they decline in the same way, you give the same canned comeback. And if you don't make your numbers long enough, you get your walking papers.

Viewing 310 - 312 of 8,182 Reviews

Glassdoor has 8,838 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.