Hertz Customer Service Representative/Location Manager reviews

1.7

75% would recommend to a friend

(232 total reviews)
avatar

Gil West

Not enough data to show CEO approval

58% positive business outlook

Customer Service Representative/Location Manager employees have rated Hertz with 1.7 out of 5 stars, based on 232 company reviews on Glassdoor. This indicates that most Customer Service Representative/Location Manager professionals have a poor working experience there. Hertz is rated 52% below average by Customer Service Representative/Location Manager professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

232 reviews
3.0
May 30, 2025

Job Review

Recommend
CEO approval
Business Outlook

Pros

Car benefits in the 50 states and territories

Cons

Long hours for little pay

5.0
Mar 19, 2025

Great Career

Recommend
CEO approval
Business Outlook

Pros

Genuine interest in providing a better car buying experience than most dealerships.

Cons

Constant shuffle in operations. Lots of re-organization on a annual basis resulting in title and pay plan changes.

1.0
Mar 13, 2025

Terrible Company

Recommend
CEO approval
Business Outlook

Pros

Free car to drive if you are in management

Cons

Terrible pay, upper management does not care, lies, and are incompetent. They do not value employees or customers

Viewing 4 - 6 of 232 Reviews

Glassdoor has 8,841 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.