A good job if you enjoy selling insurance at a counter, but beware of the cutthroat atmosphere
Pros
You will learn a tremendous amount about customer service as well as sales. A good job for someone just entering the workforce and looking to learn marketable skills. There is opportunity for growth within Hertz if you play your cards right. I will put the ability to earn a bonus as a pro here, but again as a con (I'll explain in the Cons section). If you can make good sales numbers (insurance and upselling vehicles), you will be given a certain percentage of your numbers as a monthly and quarterly bonus. the opportunity is there if you can harness your sales ability, AND get customers that are not stingy.
Cons
The biggest con with Hertz is the cutthroat atmosphere surrounding new manager trainees. The #1 goal of a manager trainee is supposed to be getting good sales numbers, but is easier said than done. The biggest problem to watch out for is co-workers stealing your regular good customers (ones that purchase the insurance!) and running away from the counter when they recognize a customer that never buys anything. The second major con is what I had previously also describe as a pro, the ability to make a bonus. Currently (as of December 2011) manager trainees were paid a base hourly wage of $10.50 and were expected to make between 28-32k per year when all is said and done after the bonuses. The big problem with the bonus structure stems from the difficulty of reaching the minimum numbers to make the bonus. When management sees the sales numbers rise, they will in due course raise the minimum numbers to earn the bonus. This results in an endless cycle of feeling cheated, stressed, or in worst case scenarios, not paid a bonus at all and having a tough time making ends meet at home.