Hertz reviews

3.7

67% would recommend to a friend

(8,180 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
3.0
May 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Exciting work atmosphere, professional team (mostly), customer service experience, possibility for location transfer, good rental car discounts after probationary period, competitive bonus, paid weekly.

Cons

Company leaves their counter employees high and dry as they book more reservations than they have cars. To be successful you must be pushy and annoy customers with insurance, gas, and upgrade sells. No set or promised breaks. Punishment (in my case) consists of docking your hours from 36 hours per week to 20 hours per week for several months and demotes you from CSR to driver (still wearing shirt, tie and slacks in 95 degree weather)

4.0
May 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Good team environment and career advancement opportunity. Great opportunity for entry level managers who wants to get their feet wet in customer service, sales, logistics, and financial statements.

Cons

Long work hrs.....not enough staff at times . Fleet can also be an issue in this industry. Work life balance needs to be addressed by senior management to ensure employee are not burning out.

2.0
May 9, 2012

Too demanding and stressful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good brand name and nice benefits package. Additional incentives for employees and their family and friends to rent car from Hertz :)

Cons

Too political environment. If you don't please your boss with talks, you can't lead anywhere. Your job performance doesn't matter. Some new people and management are nice. But, older people just don't want to change or accept new things.

Viewing 8059 - 8061 of 8,180 Reviews

Glassdoor has 8,836 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.