Hertz reviews

3.7

67% would recommend to a friend

(8,182 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jul 12, 2016

MT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great job at teaching multi-tasking, solid pay (with overtime), and great learning experience

Cons

Need more employees or focus on the ones working there, tough work-life balance for the pay.

1.0
Jul 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Company car with free gas. A job to go to A few decent people to work with Lost some weight because of long hours, no lunch and being out in the heat (although, that's definitely a huge con as well)

Cons

Where to start.... Terrible pay: branch managers are expected to be in the office from at minimum, open to close (7:30am-6pm) while only being paid for 40 hours a week. Your employees' hours get capped and guess who has to fill in those hours while not being paid? Branch managers. Expected to go out and do "marketing" and sales calls but then reprimanded for being out of the office. Expected to be at the counter doing rentals and making sales to set an example but also expected to do a ton of back office work. Countless reports and spreadsheets that are ever changing and meaningless. Deadlines and conference calls that are during the busiest times of the day/week. Upper management is so far removed from day to day operations it is almost comical listening to them try to direct you and your branch. Sales numbers is all they care about and they will do/make you do anything to get there. In the slower months those numbers are nearly impossible. They group your branch with others in an area and treat it as an area instead of its own branch, which is so unfair and impossible to compete with a branch whose fleet is 3x the size as yours. Bonus plan is a joke and changes almost every month. So severely understaffed you're doing the job of 4 people at the same time. No car cleaners so you have to fit that in your day somewhere. Upwards of 30 cars a day! So much to do and so many places you need to be it is impossible to get anything done. I felt like stretch Armstrong on a daily basis. Not to mention the stress of dealing with customers and all their glory. The cops were called multiple times at my branch.

2.0
Jun 2, 2016
Recommend
CEO approval
Business Outlook

Pros

People at the branch level

Cons

Terrible pay. Always changing commission plan.

Viewing 235 - 237 of 8,182 Reviews

Glassdoor has 8,838 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.