Highgate reviews

3.6

62% would recommend to a friend

(853 total reviews)
avatar

Arash Azarbarzin

57% approve of CEO

63% positive business outlook

Highgate has an employee rating of 3.6 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highgate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

853 reviews
1.0
Aug 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice bonus opportunities for exec team; good movement potential within NYC.

Cons

This company has an infamous reputation in the hospitality world that it rightfully deserves. Many of the decisions that are made are often impulsive and short-sighted. The goal is obviously to maximize flow to the bottom but they do it at any cost. They will clearly sacrifice the guest experience to produce a better P&L and maintain their management agreements with one of their many financial or real estate owners. At the same, time they manipulate situations, like purchasing, because it may be in the best interest of Highgate, not the ownership. It is a company that is ruthless in its approach, i.e. closing departments, eliminating employees from directors to line staff in the most callous, indiscriminate way, keeping vendors waiting 90-120 days on payments, and making sweeping changes to the very fiber of hospitality. You can equate the corporate leadership to a group of mercenaries. Lastly, they operate like a secretive intelligence agency almost on a daily basis; especially in the first year of a transition property. Steer clear.

2.0
Aug 24, 2015

no green grass here!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large group of hotels in NYC- either owned or managed by Highgate. Staffing Diversity, opportunities for those eager to move into Mgm't.....however

Cons

Micro Management by owners & Highgate- should find some common ground. STRONG old school Union presence. Which can be challenging when you are attempting to change the culture to fit newer SOP's

Viewing 817 - 819 of 853 Reviews

Glassdoor has 895 Highgate reviews submitted anonymously by Highgate employees. Read employee reviews and ratings on Glassdoor to decide if Highgate is right for you.