Highgate reviews

3.6

62% would recommend to a friend

(853 total reviews)
avatar

Arash Azarbarzin

57% approve of CEO

63% positive business outlook

Highgate has an employee rating of 3.6 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highgate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

853 reviews
5.0
Jan 24, 2015

Love it!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I currently work for Highgate Hotels and I feel very strongly that Highgate Hotels is the best company that I have ever worked with. It's small enough where I don't just feel like a number, but large enough to feel like there will always be opportunities to advance. I like how there are so many different locations, sizes, brands, etc. It makes the company very diverse. It is also very interesting to know that Highgate Hotels has more hotel rooms in Manhattan than any other management company.

Cons

Even though it is a pro to have so many different sizes, brands, etc., this can also be a con. When trying to roll out programs and standards throughout the company, it can be very difficult to be able to do so with such a diverse portfolio. Sometimes decisions are made at the corporate level that don't necessarily make sense for every hotel in the company.

3.0
Jan 17, 2015

Good Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid environment with room for growth, although they need to staff more heavily to promote customer satisfaction. Boston based properties friendlier than NYC.

Cons

Management does not concern itself with staffing at the appropriate levels in most of the offices. This should be improved.

5.0
Jan 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Unlimited opportunity for career growth, especially in NYC. Ability to work for branded and independent hotels either large or small. Constant new projects and hotels allowing employees the chance to advance rapidly. Senior leadership is strong and accessible, always willing to help.

Cons

Company culture could be improved but not bad at all. Understanding this is a smaller company there are systems in place that could be improved but if you are willing to speak up you can help promote these changes.

Viewing 826 - 828 of 853 Reviews

Glassdoor has 895 Highgate reviews submitted anonymously by Highgate employees. Read employee reviews and ratings on Glassdoor to decide if Highgate is right for you.