Is Highmark Residential a good company to work for?

Highmark Residential has an overall rating of 3.8 out of 5, based on over 455 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 73% of employees would recommend working at Highmark Residential to a friend and 67% have a positive outlook for the business. The best reviews about Highmark Residential have been left by employees working as Regional Manager , Maintenance Technician and Leasing Consultant .

Does Highmark Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Highmark Residential. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Highmark Residential?

73% of Highmark Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark Residential 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Highmark Residential?

Community Director (54) , Leasing Specialist (47) , Assistant Community Director (37) , Leasing Consultant (29) , Assistant Manager (19) , Maintenance Technician (17) , Leasing Agent (15) , Property Manager (12) , Maintenance Supervisor (11) , Sales Director (11) , Regional Manager (10) , Community Manager (8) , Service Manager (7) , Assistant Community Manager (6) , Leasing Manager (6)

What are the pros of working at Highmark Residential according to real employee reviews?

"Benefits are great and people from corporate to site level are amazing." ((in 51 reviews)); "Highmark Residential hires great people and promotes from within." ((in 17 reviews)); "Good training" ((in 15 reviews)); "Great bonus structure best in the business" ((in 13 reviews)); "Bonus structure for LEASING is great for assistants it's horrible." ((in 10 reviews))

What are the cons of working at Highmark Residential according to real employee reviews?

"Upper Management is next to impossible to get a hold of." ((in 19 reviews)); "There is no work life balance" ((in 6 reviews)); "Hardly closed on any holidays" ((in 6 reviews)); "Many managers don’t even know how to use the software the leasing agents are using, so when prospects engagement is low they are little to no help and it comes off as hypocritical when they want results they themselves would not be able to accomplish." ((in 5 reviews)); "Advancement opportunities are limited in certain areas." ((in 4 reviews))

What are the top reviewed Highmark Residential locations?

Dallas , Houston , Jacksonville , Denver , Orlando , Austin , Tampa , Charlotte , Raleigh , Miami , Atlanta , Nashville , Denton , Westminster , Gaithersburg , Fort Lauderdale , Mesa , Phoenix , Carrollton , Greenville , Savannah , Virginia Beach , Tucson , Louisville , Cary , Arlington , Mesquite , Pearland , Murfreesboro , Pittsburgh

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Highmark Residential

Highmark Residential reviews

3.8

73% would recommend to a friend

(446 total reviews)

Matt Smith

91% approve of CEO

67% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Career opportunities

3.5

Senior management

Highmark Residential has an employee rating of 3.8 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

446 reviews

4.0

Mar 20, 2018

Good Company Overall

Assistant community director

Recommend

CEO approval

Business Outlook

Pros

Milestone has a really great bonus structure. You get two weeks paid vacation each year. I have a great Community Director and Regional Manager which makes my job much more fulfilling.

Cons

They increased my rent after only living in my apartment for 6 months because I live on site. It was justified by upper management because they gave me a less than $1 raise at the beginning of the year. It just seems like bad business practices. Open on Sundays.

4.0

Feb 18, 2018

Awesome Support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Technical support is amazing

Cons

I like the company a lot but people need to move up to open up positions for lower staff

Highmark Residential Response

We love your comment and are very happy to hear that our tech team is taking care of you - we agree that they are amazing! To address your con - I'm not sure what region your community is in, but I encourage you to speak with your Regional Manager or Regional Training and Marketing Director to learn about upcoming opportunities. Each region is different and although the opportunities vary, we take pride in elevating our associates and promoting from within - we have a great track record of doing so! We love to see our family of associates move up so please, don't hesitate to reach out so we can determine a career path and offer cross-training as well. Thanks and keep your feedback coming!

5.0

Jan 26, 2018

Love my company

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, growth, our regional manager is understanding and very fair

Cons

I wish we were closed on Sunday’s and holidays.

Highmark Residential Response

We are happy to hear those pros and appreciate your tenure! Thanks for the feedback on the days of operation, we definitely understand the desire. We will continue to request and monitor feedback from our associates and residents to initiate change for that serves us all, without sacrificing our exceptional customer service standards. Please, keep your feedback coming and thank you!

Viewing 391 - 393 of 446 Reviews

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