Is Highmark Residential a good company to work for?

Highmark Residential has an overall rating of 3.8 out of 5, based on over 455 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 73% of employees would recommend working at Highmark Residential to a friend and 67% have a positive outlook for the business. The best reviews about Highmark Residential have been left by employees working as Regional Manager , Maintenance Technician and Leasing Consultant .

Does Highmark Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Highmark Residential. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Highmark Residential?

73% of Highmark Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark Residential 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Highmark Residential?

Community Director (54) , Leasing Specialist (47) , Assistant Community Director (37) , Leasing Consultant (29) , Assistant Manager (19) , Maintenance Technician (17) , Leasing Agent (15) , Property Manager (12) , Maintenance Supervisor (11) , Sales Director (11) , Regional Manager (10) , Community Manager (8) , Service Manager (7) , Assistant Community Manager (6) , Leasing Manager (6)

What are the pros of working at Highmark Residential according to real employee reviews?

"Benefits are great and people from corporate to site level are amazing." ((in 46 reviews)); "Highmark Residential hires great people and promotes from within." ((in 21 reviews)); "good training" ((in 15 reviews)); "Good bonus structure" ((in 10 reviews)); "Bonuses are good and consistent" ((in 8 reviews))

What are the cons of working at Highmark Residential according to real employee reviews?

"Upper Management is next to impossible to get a hold of." ((in 20 reviews)); "There is no work life balance" ((in 8 reviews)); "Advancement opportunities are limited in certain areas." ((in 6 reviews)); "Many managers don’t even know how to use the software the leasing agents are using, so when prospects engagement is low they are little to no help and it comes off as hypocritical when they want results they themselves would not be able to accomplish." ((in 5 reviews)); "Long hours and strict on dress code" ((in 4 reviews))

What are the top reviewed Highmark Residential locations?

Dallas , Houston , Jacksonville , Denver , Orlando , Austin , Tampa , Charlotte , Raleigh , Miami , Atlanta , Nashville , Denton , Westminster , Gaithersburg , Fort Lauderdale , Mesa , Phoenix , Carrollton , Greenville , Savannah , Virginia Beach , Tucson , Louisville , Cary , Arlington , Mesquite , Pearland , Murfreesboro , Pittsburgh

Highmark Residential reviews

3.8

73% would recommend to a friend

(446 total reviews)

Matt Smith

91% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (446 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Highmark Residential has an employee rating of 3.8 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

446 reviews

4.0

Mar 30, 2026

Good systems and freedom, but pay is low

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

They don’t micromanage and their systems work well.

Cons

Pay was kind of low.

Highmark Residential Response

3mo

We are happy to receive your high rating after your experience working for our company. Thank you for mentioning our efforts to provide real autonomy and seamless processes to follow, and we will certainly discuss your compensation thoughts. If you have any other suggestions, please feel free to send them to humanres@highmarkres.com.

2.0

Mar 12, 2026

Annoying

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Easy to make money cause the property is so busy

Cons

Toxic workplace for sure, property was always falling apart and you deal with a lot of upset residents because of it

Highmark Residential Response

4mo

Thank you for your candid feedback which alerts us to areas of our company that can be improved. As you know, our standard is to meet the needs of our residents, and we'd love to hear from you about any specific ways you believe we could improve. Please reach out to humanres@highmarkres.com at your earliest convenience with more detail.

2.0

Mar 6, 2026

Bye Bye Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

We now have pet insurance (after 4-5 years of promising)

Cons

Culture has taken a nosedive since longtime CEO and VP retired/fired. New CEO gets a solid D- in terms of willingness to interact/inability to connect with anyone that isn't in leadership. Pay is lower than most within the industry. Former CEO's mantra of "Do the right thing" is a now thing of the past and HR is downright frightening in their inabilities (unless you count gaslighting).

Highmark Residential Response

4mo

We appreciate any and all feedback from our team members, as it helps us learn ways to enhance the working environment for all of us. How nice to hear that the addition of pet insurance as a benefit has been a bright spot for you. Of course, we want you to be fully satisfied with your experience here, so we have noted your concern about ensuring effective communication between management and team members. We are always open to hearing more, so please feel free to email humanres@highmarkres.com directly now and into the future.

Viewing 115 - 117 of 446 Reviews

Jobs at Highmark Residential