Is Highmark Residential a good company to work for?

Highmark Residential has an overall rating of 3.8 out of 5, based on over 455 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 73% of employees would recommend working at Highmark Residential to a friend and 67% have a positive outlook for the business. The best reviews about Highmark Residential have been left by employees working as Regional Manager , Maintenance Technician and Leasing Consultant .

Does Highmark Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Highmark Residential. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Highmark Residential?

73% of Highmark Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark Residential 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Highmark Residential?

Community Director (54) , Leasing Specialist (47) , Assistant Community Director (37) , Leasing Consultant (29) , Assistant Manager (19) , Maintenance Technician (17) , Leasing Agent (15) , Property Manager (12) , Maintenance Supervisor (11) , Sales Director (11) , Regional Manager (10) , Community Manager (8) , Service Manager (7) , Assistant Community Manager (6) , Leasing Manager (6)

What are the pros of working at Highmark Residential according to real employee reviews?

"Benefits are great and people from corporate to site level are amazing." ((in 48 reviews)); "Highmark Residential hires great people and promotes from within." ((in 20 reviews)); "Good Training" ((in 13 reviews)); "There is a great bonus structure" ((in 11 reviews)); "Great bonus structure best in the business" ((in 11 reviews))

What are the cons of working at Highmark Residential according to real employee reviews?

"Upper Management is next to impossible to get a hold of." ((in 22 reviews)); "There is no work life balance" ((in 6 reviews)); "Many managers don’t even know how to use the software the leasing agents are using, so when prospects engagement is low they are little to no help and it comes off as hypocritical when they want results they themselves would not be able to accomplish." ((in 5 reviews)); "Advancement opportunities are limited in certain areas." ((in 4 reviews)); "Long hours and strict on dress code" ((in 4 reviews))

What are the top reviewed Highmark Residential locations?

Dallas , Houston , Jacksonville , Denver , Orlando , Austin , Tampa , Charlotte , Raleigh , Miami , Atlanta , Nashville , Denton , Westminster , Gaithersburg , Fort Lauderdale , Mesa , Phoenix , Carrollton , Greenville , Savannah , Virginia Beach , Tucson , Louisville , Cary , Arlington , Mesquite , Pearland , Murfreesboro , Pittsburgh

Highmark Residential reviews

3.8

73% would recommend to a friend

(446 total reviews)

Matt Smith

91% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Highmark Residential has an employee rating of 3.8 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

446 reviews

2.0

Dec 19, 2023

Lack of engagement and unprofessional front-line staff

Asssisant manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits offered. Good training

Cons

Toxic work environment. Rude corporate office staff.

Highmark Residential Response

1y

Hey there... We're glad we got it right on the benefits, but we're so sorry you had such a negative experience with your work environment and some of our team members. We are taking this feedback to heart, we really do appreciate it and are working on spreading our positive company culture a little more every day. Thanks again for telling us what you think. ~ Lauren

5.0

Dec 12, 2023

New Employee

Maintenance technician i

Recommend

CEO approval

Business Outlook

Pros

A great company, with good staff, they are friendly and good listeners. They offer good opportunities and have high expectations. Good organization and Service. A very formal company. Recommended.

Cons

Like any other large company, they have high requirements, however, they provide good opportunities to people who show interest.

Highmark Residential Response

1y

Hiya! Thank you so much for taking the time to leave us a review and very good feedback. We are striving every day to do better by our wonderful team. Thanks again! ~ Lauren

3.0

Dec 2, 2023

Still learning but so far so good.

Assistant community director

Recommend

CEO approval

Business Outlook

Pros

Good bonuses and housing discount. I’ve noticed a lot of resident complaints are heard and fixed from higher up which I appreciate. I love my manager and regional. I haven’t been with the company long but I intend to stay as long as they’ll have me. The company seems to promote within quickly & sufficiently so that is hopeful. The job and duties are fair and within reason. Your property will truly determine your workload though.

Cons

Base pay could be better. I will say Highmark wants you at WORK. The PTO/ personal time could be more generous. I think the company can pour back into their employees better especially for the company to be as large as it is. Companies should strive for work life balance. The happier your employees are, the better job they will do because they’ve had time to reset. I haven’t used the health benefits yet either but from reading what the company offers that seems subpar as well.

Highmark Residential Response

1y

Hi there! Thanks for leaving your thoughts, and I'm so glad you experienced some positive things so far. You have definitely provided a lot of really good food for thought that we will give serious consideration towards. We agree - happy and balanced employees results in a happy environment for all! Thanks again for taking time to think about this and leave this thoughtful review. Hope to see you soon! ~ Lauren

Viewing 118 - 120 of 446 Reviews

Jobs at Highmark Residential

System Support Specialist

Resident Account Specialist

Addison, TX

View job

Regional Training Director

Maintenance Technician II

Maintenance Technician II