Is Highmark Residential a good company to work for?

Highmark Residential has an overall rating of 3.8 out of 5, based on over 455 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 73% of employees would recommend working at Highmark Residential to a friend and 67% have a positive outlook for the business. The best reviews about Highmark Residential have been left by employees working as Regional Manager , Maintenance Technician and Leasing Consultant .

Does Highmark Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Highmark Residential. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Highmark Residential?

73% of Highmark Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark Residential 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Highmark Residential?

Community Director (54) , Leasing Specialist (47) , Assistant Community Director (37) , Leasing Consultant (29) , Assistant Manager (19) , Maintenance Technician (17) , Leasing Agent (15) , Property Manager (12) , Maintenance Supervisor (11) , Sales Director (11) , Regional Manager (10) , Community Manager (8) , Service Manager (7) , Assistant Community Manager (6) , Leasing Manager (6)

What are the pros of working at Highmark Residential according to real employee reviews?

"Benefits are great and people from corporate to site level are amazing." ((in 49 reviews)); "Highmark Residential hires great people and promotes from within." ((in 19 reviews)); "good training" ((in 15 reviews)); "There is a great bonus structure" ((in 13 reviews)); "Bonus structure for LEASING is great for assistants it's horrible." ((in 8 reviews))

What are the cons of working at Highmark Residential according to real employee reviews?

"Upper Management is next to impossible to get a hold of." ((in 20 reviews)); "There is no work life balance" ((in 6 reviews)); "Like any other large company, they have high requirements, however, they provide good opportunities to people who show interest." ((in 5 reviews)); "Hardly closed on any holidays" ((in 5 reviews)); "Many managers don’t even know how to use the software the leasing agents are using, so when prospects engagement is low they are little to no help and it comes off as hypocritical when they want results they themselves would not be able to accomplish." ((in 4 reviews))

What are the top reviewed Highmark Residential locations?

Dallas , Houston , Jacksonville , Denver , Orlando , Austin , Tampa , Charlotte , Raleigh , Miami , Atlanta , Nashville , Denton , Westminster , Gaithersburg , Fort Lauderdale , Mesa , Phoenix , Carrollton , Greenville , Savannah , Virginia Beach , Tucson , Louisville , Cary , Arlington , Mesquite , Pearland , Murfreesboro , Pittsburgh

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Highmark Residential

Highmark Residential reviews

3.8

73% would recommend to a friend

(446 total reviews)

Matt Smith

91% approve of CEO

67% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Career opportunities

3.5

Senior management

Highmark Residential has an employee rating of 3.8 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

446 reviews

4.0

Oct 22, 2025

Good company

Accountant

Recommend

CEO approval

Business Outlook

Pros

- work/life balance is great - hybrid work - pay increases are decent/good - 401k match is good

Cons

- sometimes the work gets redundant - PTO isnt great -

Highmark Residential Response

8mo

Hello! Thank you for sharing your experience as a member of our team. We are glad to know you enjoy the work-life balance and hybrid structure. Your suggestions on how we might improve have been noted, and we will look into them at our earliest opportunity. In the meantime, please feel free to contact us if we can ever be of assistance.

3.0

Oct 18, 2025

Good Place to Work

Assistant community director

Recommend

CEO approval

Business Outlook

Pros

People, communication, benefits, culture, transparency

Cons

Opportunity for advancement, unrealistic expectations,

Highmark Residential Response

8mo

While we are glad that you were pleased with our communication and benefits, we are sorry that there were other parts of your experience as a part of our team that you weren't entirely satisfied with. We would like to learn more and work to improve for the future of our team, and ask that you reach out to us at humanres@highmarkres.com so we may discuss this with you. Thank you, and we appreciate all your efforts!

1.0

Oct 15, 2025

Poor management

Assistant community manager

Recommend

CEO approval

Business Outlook

Pros

Loved the hours, the pay was ok, and the i had good rapport with residents.

Cons

Property manager was moved from one failing property to ours. Then ours started to fail and I became the scapegoat. No trust in management. "We're a team (as long as things are going well)"

Highmark Residential Response

8mo

While we are glad to hear about some positive experiences with our residents, we are sorry about any disappointment involving your fellow team members. Still, we appreciate the heads up about ways to enhance the work environment in our community and invite you to reach out directly to humanres@highmarkres.com about any concerns.

Viewing 16 - 18 of 446 Reviews

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