Company does not reinvest the capital in communities or employees and instead of leveraging experience to pioneer, it has become a tool to oppress growth: "We've always done it this way..." and "we've gotten this far without implementing..."
They refuse to incorporate diversity and inclusion methods and are very out of touch/tone-deaf to the world around them
Dated practices and double work for onsite employees
Lack of training and support from corp (used to be at the top of training and support but has slipped significantly, even pre-pandemic)
Overt discrimination/ageism - executive, regional, corporate use the word "millenials" as if it is a bad word (they also have no idea what age group that actually is)
Exclusionary
Does not communicate the vision to employees
Nepotism in corporate office / jobs given to children of associates with no or limited experience with Highmark - jobs that experienced, educated, and capable onsite associates would love to have applied for. We were sold this vision of career development and if we "focus, remain loyal, go above and beyond..." that has not happened, never provided opportunity to apply when a position was available, and then get shopped by head of marketing's kid and our rear's handed to us when we fail because...lack of training.
Corporate marketing people don't return calls, emails, etc. and consistently set practices and standards with zero training or support, setting onsite teams up for failure
RACIST upper management and corporate associates (research twitter and facebook for validation)
No defining company culture, unless you consider "work hard, be white, be a boomer or X'er, be a conservative, if you're someone's kid you don't have to earn it, no new ideas or innovation welcome, and don't ask questions or have original thoughts" as a culture